At a Glance
- Tasks: Lead a dynamic team in managing fire and security services across London.
- Company: Established provider of fire and security solutions with a strong reputation.
- Benefits: Competitive salary, company vehicle, laptop, mobile phone, and generous leave.
- Other info: Enjoy opportunities for professional growth and additional perks like birthday leave.
- Why this job: Make a real difference in safety while advancing your career in a growing industry.
- Qualifications: Experience in fire, CCTV, and access control systems; leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
- Fire & Security Service Manager
- Sector: Fire & Security | CCTV | Access Control | Service Management
- Working Arrangement: Head Office Based with External Site Visits
About the Company
Our client is an established provider of Fire, Security and communal IRS systems, delivering technical solutions to commercial and residential clients across London and surrounding areas.
The business works with M&E contractors, housing associations, local authorities and property management companies, providing installation, service, maintenance and small works support.
The Role
We are recruiting for an experienced Fire & Security Service Manager to oversee the day-to-day operation of a busy Service Department.
Reporting to the Operations Director, the successful candidate will manage service delivery, engineer scheduling, staff supervision and training, ensuring maintenance, small works and allocated commissioning contracts are completed within agreed timescales and budgets.
The position combines operational management with technical oversight and commercial responsibilities, including identifying small works opportunities, preparing quotations and maintaining client relationships.
Previous experience with Fire, CCTV and Access Control systems is essential, alongside experience supervising and managing engineering teams.
Key Responsibilities
- Manage the daily operation of the Fire & Security Service Department.
- Plan, schedule and oversee maintenance, small works and allocated commissioning contracts.
- Ensure service delivery is completed efficiently, within agreed deadlines and budgets.
- Supervise, monitor and support Service Engineers, including apprentices and trainees.
- Coordinate engineer training, workload allocation and departmental performance.
- Identify additional small works opportunities at client sites.
- Organise pricing, prepare quotations and secure orders for small works projects.
- Oversee departmental paperwork, service reports and timely client invoicing.
- Maintain effective communication with clients, engineers and internal departments.
- Provide hands-on technical support when required.
- Identify and implement opportunities to improve departmental performance and service delivery.
Requirements
- Essential: Previous technical experience with Fire, CCTV and Access Control systems.
- Proven experience managing and supervising engineering teams within a service or maintenance environment.
- Relevant technical qualifications, including FIA/NSI/LPCB/C&G or similar.
- Experience planning and scheduling multiple maintenance activities.
- Ability to manage service contracts within agreed timescales and costs.
- Experience with small works pricing, quotations, securing orders and invoicing processes.
- Strong communication, negotiation, organisational and presentation skills.
- Ability to train, motivate and supervise engineers, including apprentices and trainees.
- Background within the service and maintenance industry and/or Fire & Security sector.
- Ability to meet relevant security industry screening requirements, including CRB / DBS checks.
- What's on Offer
- Company vehicle.
- Company laptop and mobile phone.
- Pension scheme.
- 28 days' annual leave, including bank holidays.
- An additional day's holiday for every year of service.
- Additional birthday leave following probation, where the birthday falls on a working day.
- Opportunities for career advancement.
- #J-18808-Ljbffr
Fire & Security Service Manager in London employer: Optima Site Solutions Ltd
Optima Site Solutions is an excellent employer for Labourers, offering a supportive work culture that prioritises the well-being and development of its team members. With over 20 years in the industry, employees benefit from diverse project opportunities in Minster on Sea, along with access to ongoing training and career advancement. Join us to be part of a company that values your skills and fosters a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Service Manager in London
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Optima Site Solutions Ltd and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Optima Site Solutions Ltd.
We think you need these skills to ace Fire & Security Service Manager in London
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Optima Site Solutions Ltd will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Optima Site Solutions Ltd specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Optima Site Solutions Ltd
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Optima Site Solutions Ltd. It shows you’re proactive about your professional development!
