At a Glance
- Tasks: Provide outstanding customer service and support sales operations.
- Company: Fantastic company with a focus on customer satisfaction and teamwork.
- Benefits: Competitive salary, 25 days holiday, generous pension, and hybrid working.
- Other info: Enjoy a supportive environment with opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Good education and relevant customer service experience required.
Genuinely fantastic company requires a Customer Service Administrator to provide outstanding service to their customer portfolio. You will play a key role in driving commercial success by ensuring smooth day-to-day operations, supporting sales administration, and delivering exceptional customer experience. Hybrid working available along with other fantastic benefits: Circa £28,000 Monday – Friday, 37.5 hours per week Hybrid (after probation) Benefits: 25 days holiday + bank holidays Generous pension scheme Car parking Job Description: Managing orders for assigned customers Collaborating with the sales team to monitor orders. Verify deliveries alongside the Customer Service Leader. Develop a strong, long-term relationship with customers. Provide essential product and order/contract information. Offer regular updates. Deliver appropriate support to resolve any customer complaints. Maintain regular communication with the Sales team to ensure alignment between the commercial strategies of Sales and Customer Service. Ad hoc as required to support the overall efficient operation of the company. Person Specification: Good standard of education required. Demonstrated relevant customer service work experience....
Customer Service Administrator in Surrey employer: Optima Recruitment
Optima Recruitment is an excellent employer, offering a dynamic work environment in Epsom where teamwork and customer satisfaction are at the forefront. Employees benefit from competitive salaries, overtime opportunities, and a comprehensive holiday and pension scheme, all while enjoying a culture that promotes hands-on experience and professional growth in the installation sector.
