Support Administrator

Support Administrator

Full-Time 27000 - 28000 £ / year (est.) No home office possible
Optima Recruitment

At a Glance

  • Tasks: Schedule engineers, liaise with customers, and provide general office support.
  • Company: Established company near Epsom with a friendly team atmosphere.
  • Benefits: Free parking, social activities, pension scheme, and career progression opportunities.
  • Other info: Great opportunity for growth and to make a real impact.
  • Why this job: Join a supportive team and develop your skills in a dynamic environment.
  • Qualifications: Experience in administration, strong communication, and organisational skills required.

The predicted salary is between 27000 - 28000 £ per year.

Our client is an established company based near Epsom looking for an experienced Administrator to join their friendly team.

Job Details

  • Location: Epsom area
  • Salary: £27,000 - £28,000 (DOE)
  • Working Hours: Monday - Friday, 9am - 5pm

Benefits

  • Free residential parking
  • Regular social activities
  • Company pension
  • Opportunity for career progression

Job Description

  • Scheduling engineers to carry out works for commercial customers nationwide
  • Liaising with customers to confirm works
  • Booking accommodation where necessary for engineers carrying out jobs further afield
  • Completing job sheets
  • Organising permits for engineers
  • Ordering parts
  • Producing quotes
  • Answering phone calls
  • Responding to emails
  • Raising invoices for balance payments and deposits
  • Providing general office support to the team

Person Specification

  • Proven experience within a similar role
  • Strong communication skills
  • Excellent organisational skills and the ability to multi-task and meet deadlines
  • Good interpersonal skills
  • Strong customer service skills
  • Competent with Microsoft Office applications
  • Strong attention to detail and accuracy
  • A team player who can also work independently

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Support Administrator employer: Optima Recruitment

Join a supportive and dynamic team in Epsom, where your contributions as a Support Administrator will be valued and recognised. With a focus on employee growth, we offer opportunities for career progression alongside a friendly work culture that includes regular social activities and a company pension. Enjoy the convenience of free residential parking and a collaborative environment that fosters both teamwork and individual initiative.
Optima Recruitment

Contact Detail:

Optima Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Administrator

✨Tip Number 1

Network like a pro! Reach out to your connections and let them know you're on the hunt for a Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your strong communication and organisational skills.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

✨Tip Number 4

Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our friendly team!

We think you need these skills to ace Support Administrator

Scheduling
Customer Liaison
Job Sheet Completion
Permit Organisation
Parts Ordering
Quote Production
Phone Communication
Email Response
Invoice Raising
Office Support
Organisational Skills
Multi-tasking
Interpersonal Skills
Customer Service
Microsoft Office Competence
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as an administrator. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational prowess and customer service skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Support Administrator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. We appreciate well-structured writing that reflects your ability to communicate effectively, just like you would in the job!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!

How to prepare for a job interview at Optima Recruitment

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Support Administrator role. Familiarise yourself with the key responsibilities like scheduling engineers and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Organisational Skills

Since this role requires excellent organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and meet deadlines, as this will demonstrate your ability to thrive in a busy environment.

✨Brush Up on Your Communication Skills

Strong communication is crucial for a Support Administrator. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios, like handling customer inquiries or coordinating with engineers, to showcase your interpersonal skills during the interview.

✨Be Ready to Discuss Software Proficiency

As the job requires competence in Microsoft Office applications, be prepared to discuss your experience with these tools. Think of specific instances where you've used them effectively, whether it's creating quotes or raising invoices. This will highlight your technical skills and readiness for the role.

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