Service Engineer

Service Engineer

Crawley Full-Time 36000 - 48000 £ / year (est.) No home office possible
O

At a Glance

  • Tasks: Provide breakdown support and preventative maintenance for plant and construction machinery.
  • Company: Join a dynamic team focused on technology and customer service in West Sussex.
  • Benefits: Enjoy onsite parking, 21 days holiday, and a fantastic benefits package.
  • Why this job: Work independently, solve problems, and make a real impact with cutting-edge technology.
  • Qualifications: Must have NVQ level 3, experience as a mobile service engineer, and a valid UK driving licence.
  • Other info: Refer a friend and earn £100 if they get placed!

The predicted salary is between 36000 - 48000 £ per year.

Our client is currently seeking a Mobile Service Engineer to join our team ideally based in the West Sussex area. You will be responsible for providing breakdown support as well as preventative maintenance for a large range of plant and construction machinery. If you have a passion for technology, enjoy working with customers, and have the technical skills necessary for this role, we would love to hear from you!

Based in the West Sussex area

Monday - Friday, 8am - 5:30pm

£42,000 - £48,000

Benefits:

  • Onsite parking
  • 21 days holiday + bank holidays (3 days to be taken over Christmas)
  • Great benefits package - get in touch to find out more

Job Description:

  • Work with the service controller to provide breakdown response
  • Respond to customer service requests, diagnose issues, and provide appropriate solutions
  • Maintain, and repair mobile equipment and systems for customers
  • Conduct regular maintenance checks and inspections on mobile devices to ensure functionality
  • Troubleshoot, diagnose and program using the latest diagnostic equipment
  • Keep accurate records of service visits, repairs, and maintenance performed

Person Specification:

  • MUST be happy with traveling in West Sussex
  • Previous experience as a heavy plant mobile service engineer or similar role
  • Educated to NVQ level 3 or similar
  • Excellent problem-solving and diagnostic skills
  • Ability to work independently and manage time effectively
  • Good communication and interpersonal skills
  • FULL Valid UK driving licence.

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Service Engineer employer: Optima Recruitment

At our company, we pride ourselves on being an excellent employer, particularly for the role of Mobile Service Engineer in the picturesque West Sussex area. We offer a supportive work culture that values employee growth, with opportunities for professional development and a comprehensive benefits package including 21 days holiday plus bank holidays. Join us to enjoy a fulfilling career where your passion for technology and customer service can truly shine.
O

Contact Detail:

Optima Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Familiarise yourself with the latest diagnostic equipment and tools used in the industry. Being knowledgeable about these technologies will not only boost your confidence but also impress potential employers during interviews.

✨Tip Number 2

Network with professionals in the field of mobile service engineering. Attend local industry events or join online forums to connect with others who can provide insights or even refer you to job openings.

✨Tip Number 3

Prepare for technical interviews by practising common problem-solving scenarios related to plant and construction machinery. This will help you demonstrate your expertise and ability to handle real-world challenges.

✨Tip Number 4

Showcase your customer service skills during the interview process. Since the role involves interacting with clients, emphasising your ability to communicate effectively and resolve issues will set you apart from other candidates.

We think you need these skills to ace Service Engineer

Technical Skills
Problem-Solving Skills
Diagnostic Skills
Time Management
Customer Service Skills
Communication Skills
Attention to Detail
Mechanical Knowledge
Electrical Systems Understanding
Mobile Equipment Maintenance
Record Keeping
Independent Working
Team Collaboration
Driving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a mobile service engineer or in a similar role. Emphasise your technical skills, problem-solving abilities, and any previous work with plant and construction machinery.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention specific examples of how you've successfully diagnosed and resolved issues in the past, and express your enthusiasm for the role.

Highlight Relevant Qualifications: Clearly state your educational background, especially if you have an NVQ level 3 or equivalent. Include any additional certifications or training that may be relevant to the position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Optima Recruitment

✨Showcase Your Technical Skills

Make sure to highlight your technical expertise during the interview. Be prepared to discuss specific machinery or diagnostic equipment you have experience with, as this will demonstrate your capability to handle the role effectively.

✨Demonstrate Problem-Solving Abilities

Prepare examples of past situations where you successfully diagnosed and resolved issues. This will showcase your problem-solving skills, which are crucial for a Service Engineer role.

✨Emphasise Customer Interaction

Since the role involves working closely with customers, be ready to discuss how you’ve effectively communicated with clients in the past. Highlight any experiences where you provided excellent customer service or resolved customer complaints.

✨Research the Company

Familiarise yourself with the company’s values and services. Understanding their operations and culture will help you tailor your responses and show that you’re genuinely interested in being part of their team.

O
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>