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- Tasks: Manage customer orders and ensure exceptional service throughout the order process.
- Company: Join a fantastic company located in the heart of Esher, known for its supportive culture.
- Benefits: Enjoy hybrid working, 25 days holiday, generous pension, and health perks.
- Why this job: Be part of a team that drives commercial success while building strong customer relationships.
- Qualifications: Good education, relevant experience, strong communication skills, and MS Office proficiency required.
- Other info: Refer a friend and earn £100 if they get placed!
Genuinely fantastic company in the heart of Esher requires a Sales Coordinator to provide an outstanding service to their customer portfolio throughout every stage of the order process. You will play a key role in driving commercial success by ensuring seamless operations and exceptional customer experience.
Hybrid working available along with other fantastic benefits:
- Based in Esher
- Circa £25,000 salary (DOE)
- Monday - Friday, 37.5 hours per week
- Hybrid - 2 days WFH (after probation)
Benefits:
- 25 days holiday + bank holidays
- Generous pension scheme
- Employee Assistance Program
- Critical Illness Cover x 1 year’s salary
- Income Protection - after 13 weeks of sickness, company pay 75% of salary
- Death in Service x 3 year’s salary
- Healthcare cash back scheme which offers up to £200 on optical, hearing, physio, prescription charges amongst others
Job Description:
- Manage the daily order book for assigned customers.
- Collaborating with the Sales team to monitor orders.
- Verify deliveries alongside the Customer Service Leader.
- Develop a strong, long-term relationship with customers.
- Provide essential product and order/contract information.
- Offer regular updates.
- Deliver appropriate support to resolve any customer complaints.
- Maintain regular communication with the Sales team to ensure alignment between the commercial strategies of Sales and Customer Service.
- Ad hoc as required to support the overall efficient operation of the company.
Person Specification:
- Good standard of education required.
- Demonstrated relevant work experience.
- Strong written and verbal communication.
- Expertise in the MS Office suite, with a strong focus on Excel.
- Experience and knowledge of SAP software would be an advantage.
- Problem solver.
- Analytical with high attention to detail.
- Team player.
- Experience in change management.
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Sales Coordinator employer: Optima Recruitment
Contact Detail:
Optima Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Understanding what makes this company unique will help you tailor your approach during any interviews or discussions, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in the MS Office suite is crucial for this role. Consider taking a quick online course or tutorial to ensure you're comfortable with advanced functions that may come in handy.
✨Tip Number 3
Prepare to discuss your experience with customer service and order management. Think of specific examples where you've successfully resolved issues or improved processes, as these will demonstrate your problem-solving abilities.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company’s operations and expectations, which can give you an edge in understanding how to align your skills with their needs.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Sales Coordinator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in sales coordination or customer service roles. Use specific examples to demonstrate your problem-solving abilities and attention to detail, as these are crucial for the role.
Showcase Communication Skills: Since strong written and verbal communication is essential for this position, ensure that your application is well-written and free of errors. Consider including a brief example of how you effectively communicated with customers or team members in past roles.
Tailor Your Documents: Make sure your CV and cover letter are tailored specifically for this role. Mention your proficiency in MS Office, particularly Excel, and any experience with SAP software, as these are highlighted in the job description.
How to prepare for a job interview at Optima Recruitment
✨Showcase Your Communication Skills
As a Sales Coordinator, strong written and verbal communication is key. Be prepared to demonstrate your ability to convey information clearly and effectively during the interview. Consider sharing examples of how you've successfully communicated with customers or team members in the past.
✨Highlight Your Problem-Solving Abilities
The role requires a problem solver who can handle customer complaints and operational challenges. Think of specific instances where you've resolved issues efficiently and be ready to discuss these scenarios. This will show your potential employer that you can think on your feet.
✨Familiarise Yourself with Relevant Software
Knowledge of MS Office, especially Excel, and SAP software is advantageous for this position. Brush up on your skills and be prepared to discuss your experience with these tools. If possible, mention any specific projects where you've used them to improve processes.
✨Demonstrate Team Collaboration
This role involves working closely with both the Sales team and Customer Service. Be ready to talk about your experience as a team player and how you've contributed to successful collaborations in previous roles. Highlighting your ability to work well with others will resonate well with the interviewers.
