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- Tasks: Manage customer accounts, process orders, and ensure timely payments.
- Company: Join a growing company with a supportive team culture.
- Benefits: Up to £27,000 salary, 25 days holiday, and career progression opportunities.
- Other info: Refer a friend and earn £100 retail voucher!
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in credit control or order processing, with strong attention to detail.
Due to internal promotion and company growth, our client is looking for a proactive and detail-oriented individual to join their team. This is a varied role combining credit control responsibilities with sales order processing and general team support. The successful candidate will be highly organised, able to manage multiple priorities, and committed to delivering excellent service both internally and externally.
- Up to £27,000 (DOE)
- Based in Leatherhead
- Monday – Thursday, 9am – 5:30pm
- Friday, 9am – 4pm
Benefits:
- 25 days holiday plus bank holidays
- Car parking
- Life Insurance after probationary period
- Healthcare after 3 years’ service
- Pension scheme
- Opportunities for career progression
Job Description:
- Managing customer accounts and ensuring timely collection of outstanding payments
- Chasing overdue invoices by phone and email in a professional manner
- Allocating incoming payments and reconciling customer accounts
- Resolving customer account queries efficiently and accurately
- Processing customer orders accurately and within agreed timescales
- Liaising with customers, suppliers, and internal departments regarding orders and deliveries
- Maintaining accurate records and updating internal systems
- Supporting colleagues across the wider team as required
- Assisting with administrative duties and continuous process improvements
Person Specification:
- Previous experience in credit control, accounts administration, or order processing
- Strong attention to detail and high levels of accuracy
- Proactive approach with the ability to work on own initiative
- Excellent communication and customer service skills
- Strong organisational and time management abilities
- Ability to work effectively as part of a team
- Confident using Microsoft Office and internal systems/databases
- Positive attitude with a willingness to support different areas of the business
Credit Control/Order Processor in Leatherhead employer: Optima Recruitment
Contact Detail:
Optima Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control/Order Processor in Leatherhead
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills. Since this role involves liaising with customers and internal departments, being clear and confident in your speech will set you apart. Try mock interviews with friends or family!
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple priorities in the past. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Credit Control/Order Processor in Leatherhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and order processing. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Be proactive and detail-oriented in your writing, just like we are at StudySmarter.
Showcase Your Organisational Skills: Since the role requires managing multiple priorities, give examples of how you’ve successfully juggled tasks in the past. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Optima Recruitment
✨Know Your Numbers
Brush up on your credit control knowledge! Be prepared to discuss how you’ve managed customer accounts and collected payments in the past. Having specific examples ready will show that you understand the role and can hit the ground running.
✨Showcase Your Organisational Skills
This role requires juggling multiple tasks, so be ready to demonstrate your organisational prowess. Think of a time when you successfully managed competing priorities and explain how you did it. This will highlight your ability to stay on top of things!
✨Communicate Like a Pro
Since you'll be liaising with customers and internal teams, practice your communication skills. Prepare to share examples of how you've resolved customer queries or handled difficult conversations. This will show you can maintain professionalism under pressure.
✨Be a Team Player
The job involves supporting colleagues, so be ready to discuss your teamwork experiences. Share instances where you collaborated effectively with others or contributed to team success. This will demonstrate your positive attitude and willingness to help out!