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For Companies At a Glance
- Tasks: Be the go-to person for client queries and support onboarding new customers.
- Company: A dynamic recruitment agency in Leatherhead with a focus on client success.
- Benefits: Enjoy a competitive salary, hybrid working model, and great perks.
- Why this job: Join a growing team and make a real difference in client relationships.
- Qualifications: Strong client-facing skills and proficiency in MS Office required.
- Other info: Perfect for those who thrive in a fast-paced, supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A growing recruitment agency in Leatherhead is looking for a proactive Client Service Executive to join their team. This role involves being the first point of contact for client queries, maintaining CRM systems, onboarding new customers, and supporting account management.
The ideal candidate will possess strong client-facing skills, be proficient in MS Office, and be able to prioritize multiple enquiries effectively.
A hybrid working model is offered with competitive salary and benefits.
Client Success Specialist - Onboarding & Support (Hybrid) in Leatherhead employer: Optima Recruitment
Contact Detail:
Optima Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Specialist - Onboarding & Support (Hybrid) in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the recruitment industry and let them know you're on the lookout for a Client Success Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for client-facing roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! Since you'll be maintaining CRM systems, brush up on any relevant software and be ready to discuss your experience with MS Office. Highlighting your proficiency can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team. Don't miss out on this opportunity to kickstart your career with us!
We think you need these skills to ace Client Success Specialist - Onboarding & Support (Hybrid) in Leatherhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your client-facing skills and experience. We want to see how you've successfully managed client queries in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Client Success Specialist role. Show us your enthusiasm for onboarding and supporting clients.
Show Off Your Tech Skills: Since proficiency in MS Office is key, make sure to mention any relevant software skills you have. If you've worked with CRM systems before, let us know how you’ve used them to enhance client relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Optima Recruitment
✨Know Your Client Service Skills
Make sure you can clearly articulate your client-facing skills. Think of specific examples where you've successfully handled client queries or resolved issues. This will show the agency that you’re proactive and capable of providing excellent support.
✨Familiarise Yourself with CRM Systems
Since maintaining CRM systems is part of the role, brush up on any relevant software you’ve used before. If you haven’t worked with a specific CRM, do a bit of research to understand its functionalities. This will demonstrate your readiness to hit the ground running.
✨Prepare for Onboarding Scenarios
Think about how you would approach onboarding new customers. Prepare a brief outline of steps you would take to ensure a smooth transition for clients. This shows that you’re not just reactive but also proactive in enhancing client experiences.
✨Practice Multi-tasking Responses
Given the need to prioritise multiple enquiries, be ready to discuss how you manage competing demands. Share examples from your past where you successfully juggled various tasks while maintaining high service standards. This will highlight your organisational skills.
