Assistant Facilities in Guildford

This is an exciting opportunity to join the Facilities Team working on a well-equipped site with multiple buildings and outdoor areas. This person will play a hands-on role in maintaining the estate, supporting day-to-day operational needs, and ensuring that facilities are presented and maintained to the highest standards, with a specific focus on Health and Safety. Working closely with the Head of Facilities and a wider Facilities and Grounds team of four, this person is responsible for carrying out a range of practical tasks and taking a lead role in Health and Safety requirements. The postholder will respond to helpdesk requests across the site and will be expected to take a proactive, professional, and safety-conscious approach at all times. This is a vital operational role for someone practical, reliable, and service-oriented, who enjoys working as part of a team and contributing flexibly to a busy and varied environment.

Key Responsibilities:

• Facilities: Set up facilities by moving furniture and equipment to support operations and events.
• Assist with the setup of internal and external events.
• Move furniture and equipment for external lettings or room reconfigurations across the site.
• Undertake general housekeeping duties including waste collection, basic cleaning, and furniture assembly.
• Monitor helpdesk requests and respond in a timely and professional manner.

• Maintenance & Repairs: Carry out general maintenance tasks and repairs as requested via the Facilities helpdesk, Head of Facilities, or senior management.
• Complete planned preventative maintenance tasks in line with the estates schedule.
• Contribute to the effective completion of allocated projects under the direction of the Head of Facilities.
• Report damage or faults in furniture, equipment, or buildings promptly and work with the Facilities team to rectify issues.
• Apply effective problem-solving skills to day-to-day tasks.
• Maintain a courteous and helpful attitude with staff, contractors, and visitors at all times.

• Health & Safety: Work with senior management to ensure appropriate Health and Safety policies and procedures are in place.
• Schedule Health and Safety Committee meetings each term, setting agendas and inviting relevant stakeholders.
• Report all Health and Safety issues, near misses, accidents, and hazards, ensuring investigation and resolution.
• Ensure documentation is timely and accurate in compliance with legislative and statutory requirements.
• Carry out manual handling tasks in accordance with training and safe practices.
• Manage weekly fire alarm testing and coordinate regular fire and emergency drills.
• Support the Grounds team where necessary, including leaf clearance, gritting, and outdoor tasks during adverse weather to ensure safe site access.
• Manage the on-site swimming pool, including water testing, daily checks, and plant maintenance.

Person Specification:

• Essential: Strong communication and customer service skills, motivated by high standards.
• Ability to work independently and collaboratively within a team.
• Good decision-making, time management, and prioritisation skills.
• Resourceful and flexible, with a practical approach to tasks.
• Understanding of Health and Safety compliance requirements.
• Ability to undertake physically demanding tasks as part of a manual workload.
• Experience working under pressure and meeting deadlines.
• General maintenance and repair skills.
• Working knowledge of Microsoft Office, including Outlook, Excel, and Word.
• Commitment to maintaining safe environments in all aspects of practice.

• Desirable: Previous experience in a similar facilities or estates role.
• Health and Safety certifications such as: IOSH Working Safely, Manual Handling, First Aid at Work.
• Willingness to undertake further training in Health and Safety compliance and IT systems.

Additional Information:

• Salary c£38k (reduced if living on site).
• Car driver is essential as no public transport links.
• 25 days paid holiday per year plus.