Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client queries and provide exceptional customer service.
- Company: Optima Recruitment, a growing team in Epsom and Ewell.
- Benefits: Competitive salary of £25,700 plus a 10% bonus and hybrid working model.
- Other info: Flexible work environment with opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 25700 - 25700 £ per year.
Optima Recruitment in Epsom and Ewell is seeking a Customer Service Representative to join their growing Client Services team. This role offers a competitive salary of £25,700 plus a 10% bonus, with the flexibility of a hybrid working model that allows two days in the office and three days working from home.
The position involves managing client queries, providing exceptional service, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and a customer-focused attitude.
Client Services Specialist – Hybrid, 2x/wk + 10% Bonus in Epsom employer: Optima Recruitment
Contact Detail:
Optima Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Specialist – Hybrid, 2x/wk + 10% Bonus in Epsom
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optima Recruitment on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle client queries and ensure satisfaction, so role-play with a friend or in front of the mirror!
✨Tip Number 3
Research the company culture at Optima Recruitment. Understanding their values will help us tailor our responses during the interview and demonstrate that we’re a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the Client Services team.
We think you need these skills to ace Client Services Specialist – Hybrid, 2x/wk + 10% Bonus in Epsom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you’ve made clients happy in the past, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your passion for client services and why you’re the perfect fit for our team. Keep it friendly and professional – we love a good story!
Show Off Your Skills: In your application, be sure to mention any specific tools or software you’ve used in previous roles. If you’ve got experience with CRM systems or handling client queries, let us know – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Optima Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research Optima Recruitment. Understand their values, mission, and the specifics of the Client Services team. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Client Services Specialist, strong communication is key. Prepare examples from your past experiences where you successfully managed client queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Customer-Focused Attitude
Think of instances where you went above and beyond for a customer. Be ready to share these stories, as they highlight your commitment to exceptional service. This will resonate well with the interviewers looking for someone who prioritises customer satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the hybrid working model. This shows that you’re not just interested in the job, but also in how you can fit into their culture and contribute to the team.