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- Tasks: Be the friendly face of our dental practice, managing appointments and supporting the team.
- Company: Join a supportive dental practice in East Horsley focused on exceptional patient care.
- Benefits: Enjoy 20 days holiday, pension, parking, and a positive work environment.
- Why this job: Perfect for detail-oriented individuals looking to grow in a dynamic, busy setting.
- Qualifications: 1-3 years in dental admin preferred; SOE proficiency is a must.
- Other info: Refer a friend and earn £100 if they get hired!
The predicted salary is between 22000 - 28000 £ per year.
Are you organised, welcoming, and looking to grow your career in dental practice administration? We’re seeking a motivated and confident Receptionist/Administrator to be the warm face of our client’s practice and support their team in delivering exceptional admin and IT support. If you enjoy working in a busy, supportive environment and have a keen eye for detail, this could be the perfect opportunity for you!
- £26,000 - £32,000 salary (DOE)
- Based in East Horsley
- Monday, Tuesday, Thursday, Friday - 8:45am - 5:15pm
- Wednesday - 8:45am - 7:45pm
Benefits:
- 20 days holiday + bank holidays
- Pension
- Parking
- Supportive working environment
Job Description:
- Greet and assist patients warmly, confidently, and professionally.
- Help coordinate and manage appointments and recall systems using Software of Excellence (SOE).
- Carry out general administrative tasks to support the smooth running of the practice.
- Respond promptly and politely to patient enquiries by phone, email, and in person.
- Process payments and assist with daily takings and patient account management.
- Maintain a clean, calm, and welcoming reception and waiting area.
- Support the clinical team by helping to keep the daily schedule running efficiently.
- Assist with maintaining compliance records and documentation related to CQC standards.
- Help manage staff rotas, monitor absences, and update training records under supervision.
- Support stock management and liaise with suppliers as needed.
- Help track and report on key performance indicators (KPIs) to support practice performance reviews.
- Follow GDPR and GDC regulations in all administrative tasks.
Person Specification:
- Some experience in dental practice administration or front-of-house roles preferred, 1-3 years is ideal.
- Proficiency in Software of Excellence (SOE) is essential.
- Awareness/knowledge of CQC standards.
- Comfortable working as part of a team, supporting senior staff and reporting to management.
- Organised, proactive, and eager to learn with a positive and professional attitude.
- Good communication and interpersonal skills with a friendly approach to patients and colleagues.
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Dental Receptionist/Administrator employer: Optima Recruitment
Contact Detail:
Optima Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist/Administrator
✨Tip Number 1
Familiarise yourself with Software of Excellence (SOE) before your interview. If you can demonstrate your knowledge and experience with this software, it will show that you're ready to hit the ground running in the role.
✨Tip Number 2
Brush up on your understanding of CQC standards. Being able to discuss these during your conversation will highlight your commitment to compliance and patient care, which is crucial for a dental practice.
✨Tip Number 3
Prepare examples of how you've successfully managed busy reception areas or administrative tasks in the past. This will help you convey your organisational skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Showcase your interpersonal skills by being warm and engaging during any interactions with the team. A friendly approach can make a significant difference in how you're perceived as a potential colleague.
We think you need these skills to ace Dental Receptionist/Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in dental practice administration or front-of-house roles. Emphasise your proficiency in Software of Excellence (SOE) and any knowledge of CQC standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills, proactive attitude, and ability to work in a team. Mention specific examples of how you've supported a busy environment in the past.
Highlight Key Skills: In your application, focus on your communication and interpersonal skills. Explain how you can create a welcoming atmosphere for patients and support the clinical team effectively.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week to express your continued interest in the position and inquire about the status of your application.
How to prepare for a job interview at Optima Recruitment
✨Showcase Your Organisational Skills
As a Dental Receptionist/Administrator, being organised is key. Prepare examples of how you've successfully managed appointments or handled administrative tasks in the past. This will demonstrate your ability to keep the practice running smoothly.
✨Demonstrate Your Communication Skills
You'll be the first point of contact for patients, so it's important to show that you can communicate effectively. Practice answering common patient queries and think about how you would handle difficult situations with a calm and friendly approach.
✨Familiarise Yourself with Software of Excellence (SOE)
Since proficiency in SOE is essential for this role, make sure you brush up on your skills. If you have experience with similar software, be ready to discuss it and how it can translate to using SOE effectively.
✨Understand CQC Standards
Having knowledge of CQC standards is a plus. Research these regulations and be prepared to discuss how they apply to the role. This shows your commitment to maintaining high standards in the dental practice.
