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- Tasks: Manage client queries and deliver exceptional customer service.
- Company: Optima Recruitment, a growing team in Epsom and Ewell.
- Benefits: Competitive salary of £25,700 plus a 10% bonus and hybrid work model.
- Other info: Flexible working with a mix of office and home days.
- Why this job: Join a dynamic team and make a real difference in client satisfaction.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 25700 - 25700 £ per year.
Optima Recruitment in Epsom and Ewell is seeking a Customer Service Representative to join their growing Client Services team. This role offers a competitive salary of £25,700 plus a 10% bonus, with the flexibility of a hybrid working model that allows two days in the office and three days working from home.
The position involves managing client queries, providing exceptional service, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and a customer-focused attitude.
Client Services Specialist – Hybrid, 2x/wk + 10% Bonus employer: Optima Recruitment
Contact Detail:
Optima Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Specialist – Hybrid, 2x/wk + 10% Bonus
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to client services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've handled client queries or resolved issues in the past. This will demonstrate your ability to provide exceptional service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Services Specialist – Hybrid, 2x/wk + 10% Bonus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you can bring your unique flair to our Client Services team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our mission at StudySmarter. Keep it engaging and personal!
Showcase Relevant Experience: When filling out your application, don’t forget to mention any specific experiences that relate to managing client queries or ensuring customer satisfaction. We love seeing real-life examples!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to read your application!
How to prepare for a job interview at Optima Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research Optima Recruitment. Understand their values, mission, and the specifics of the Client Services team. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Client Services Specialist, strong communication is key. Prepare examples from your past experiences where you successfully managed client queries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Customer-Focused Attitude
Think of times when you went above and beyond for a customer. Be ready to share these stories, as they highlight your commitment to exceptional service. This will resonate well with the interviewers looking for someone who prioritises customer satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, hybrid working model, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.