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- Tasks: Join us as a Casual FOH Security Steward, ensuring safety and delivering top-notch customer service.
- Company: Be part of a vibrant theatre in Shropshire, known for its cultural significance.
- Benefits: Enjoy flexible shifts, training support, and holiday entitlement while earning competitive pay.
- Why this job: Experience the thrill of live performances while making a difference in patrons' safety and enjoyment.
- Qualifications: Must have a valid SIA Door Supervisor Licence and First Aid qualification; customer service experience is a plus.
- Other info: Immediate start available with shifts on evenings, weekends, and bank holidays.
Location: Theatre, Shropshire
Rate of Pay: £14.13 per hour (PAYE) / £17.79 per hour (Umbrella/Ltd)
Contract Type: Casual (Evening, Weekend, and Bank Holiday Work Required)
Optima Plus Recruitment are seeking, on behalf of our client, a Casual Front of House (FOH) Security Steward to join the Theatre Services team in Shropshire. This is an exciting opportunity to work within a well-established cultural venue, ensuring the safety, security, and comfort of patrons while delivering high standards of customer service.
About the Role:
- Provide SIA door supervisor services during performances.
- Deliver a warm and professional welcome to theatre patrons.
- Conduct stewarding duties, housekeeping support, and basic maintenance as required.
- Act as a key holder, managing the building, supporting fire evacuation procedures, and fulfilling event security responsibilities.
- Administer first aid to staff or patrons if needed.
- Support compliance with the Theatre’s Fire, Security, and Emergency Action Plans.
- Assist the Duty Manager in overall building and event management.
- Be the face of the theatre in the main entrance foyer, conducting ticket and bag checks.
- Ensure prompt and safe evacuation post-performance and secure all areas before locking up.
Key Requirements:
- Valid Security Industry Authority (SIA) Door Supervisor Licence.
- First Aid qualification.
- Experience in customer service and security roles.
- Ability to work evenings, weekends, and bank holidays on a rota basis.
- Confidence in dealing with the public, managing incidents, and supporting emergency procedures.
- Strong communication and interpersonal skills.
Shift Dates (Immediate Requirements):
- Friday 16th May: 7:00 pm - 11:30 pm
- Saturday 17th May: 7:00 pm - 11:30 pm
- Saturday 24th May: 5:00 pm - 10:00 pm
- Tuesday 27th May: 6:00 pm - 11:00 pm
- Wednesday 28th May: 12:30 pm - 10:30 pm
- Thursday 29th May: 12:30 pm - 10:30 pm
- Saturday 31st May: 11:30 am - 10:30 pm
Additional dates may be offered depending on the Theatre's schedule and future events.
Pay Rates:
- PAYE rate: £14.13 per hour
- Umbrella/Ltd rate: £17.79 per hour
- Additional pay for bank holidays, night shifts, and Sunday work.
What You Can Expect:
- A casual role offering flexible shifts based on the theatre’s performance schedule (between 10am and midnight, 7 days a week).
- Opportunity to be part of a vibrant and welcoming cultural environment.
- Support with training and ongoing development.
- Eligibility to join the Local Government Pension Scheme (subject to conditions).
- Holiday entitlement accrued in line with hours worked.
Optima Plus Recruitment is an Equal Opportunity Employer, committed to creating a diverse and inclusive workforce. We welcome applications from all backgrounds, including those with disabilities. We are a Disability Confident Employer and will make reasonable adjustments where needed. As a signatory of the Armed Forces Covenant, we value the contributions of Armed Forces personnel and encourage applications from those with military experience. By applying, you confirm eligibility to work in the UK and meet the essential criteria for the role.
Urgent: SIA Licensed Security Steward – Immediate start employer: Optima Plus Recruitment
Contact Detail:
Optima Plus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent: SIA Licensed Security Steward – Immediate start
✨Tip Number 1
Make sure to highlight your SIA Door Supervisor Licence during any conversations or interviews. This is a key requirement for the role, and demonstrating your qualifications early on can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the theatre's layout and emergency procedures before your interview. Showing that you understand the venue and its safety protocols will demonstrate your commitment to the role and readiness to handle emergencies.
✨Tip Number 3
Prepare to discuss your previous experience in customer service and security roles. Be ready to share specific examples of how you've managed incidents or provided excellent service, as this will showcase your suitability for the position.
✨Tip Number 4
Since the role requires working evenings and weekends, be flexible and express your availability clearly. Highlighting your willingness to work during these times can make you a more attractive candidate for the casual shifts available.
We think you need these skills to ace Urgent: SIA Licensed Security Steward – Immediate start
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in security or customer service roles. Mention specific situations where you successfully managed incidents or provided excellent service, as this aligns with the job requirements.
Showcase Your Qualifications: Clearly state your valid SIA Door Supervisor Licence and First Aid qualification in your application. These are essential for the role, so make them prominent in your CV and cover letter.
Tailor Your Cover Letter: Write a personalised cover letter that reflects your enthusiasm for working in a theatre environment. Discuss why you are interested in this position and how your skills can contribute to the safety and comfort of patrons.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which is crucial for a role in security.
How to prepare for a job interview at Optima Plus Recruitment
✨Showcase Your SIA Licence
Make sure to bring your valid SIA Door Supervisor Licence to the interview. Be prepared to discuss your experience and how it relates to the role, as this is a key requirement for the position.
✨Demonstrate Customer Service Skills
Since the role involves interacting with theatre patrons, highlight your previous customer service experience. Share specific examples of how you've handled difficult situations or provided excellent service in the past.
✨Prepare for Emergency Scenarios
Familiarise yourself with common emergency procedures and be ready to discuss how you would handle various situations, such as fire evacuations or medical emergencies. This will show your confidence and preparedness for the role.
✨Exude Professionalism and Warmth
As the face of the theatre, it's important to convey a warm and professional attitude. Practice your greeting and body language to ensure you make a positive first impression during the interview.
