At a Glance
- Tasks: Manage medical records and oversee financial processes in a dynamic environment.
- Company: Join Optima Health, the UK's largest provider of Occupational Health services.
- Benefits: Enjoy 25 days annual leave, health cash plan, and flexible working options.
- Other info: Structured training and career development opportunities await you.
- Why this job: Make a real impact on workplace health while developing your career.
- Qualifications: Strong IT skills and attention to detail are essential.
The predicted salary is between 26227 - 26227 € per year.
Location: Towcester
Salary: £26,227.50
Contract Type: Permanent
Hours: 37.5 hours per week, Monday to Friday
Right to live and work in the UK is required for this role.
Role Summary
We are looking for a highly organised and detail-oriented Central Services Administrator to join our team. This varied role involves managing medical records, processing cases through our online portal, and overseeing key financial processes, including purchase orders and invoicing.
Main Duties and Responsibilities
- Accurately identify, upload, and manage medical records via the Portal in line with GDPR and compliance standards.
- Monitor inboxes and workflows to ensure KPIs and deadlines are consistently met.
- Respond to Sales Line enquiries professionally and provide appropriate support.
- Identify and elevate process risks, manage performance hot spots, and collaborate with stakeholders to maintain service standards.
- Analyse performance trends and support general departmental tasks as required.
Experience, Skills, and Knowledge Required for the role
- Ability to identify improvement opportunities and initiate changes to processes and system functions.
- Strong commercial awareness, particularly in relation to internal and client referral processes.
- Excellent analytical and information assimilation skills.
- Adaptable communication style, with the ability to influence and gain stakeholder support.
- Confident decision-maker who learns from experience.
- Knowledge and practical use of key operational systems.
- High attention to detail.
- Strong IT literacy, with confident use of MS Word, Excel, and Outlook.
What we can offer to you:
- 25 Days Annual Leave + Bank Holidays
- Buy and Sell Holiday Scheme
- Life Assurance
- Pension Scheme
- Health Cash Plan
- Volunteer Days
- YuLife Employee Benefits Platform
- Save As You Earn Scheme
- Eye Test Vouchers
- Flu Vaccination Scheme
- Cycle to work scheme
- Clinical Training Academy
- Paid CPD Days
- Professional Registration Fees Paid
- RAVE Awards
- Employee Assistance Programme
- Right to Request Flexible Working From Day 1
About Us
Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference. At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK. When you join Optima Health, you become part of something bigger. We invest in our people through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career.
Central Services Administrator in Towcester employer: Optima Health
Optima Health is an exceptional employer located in Towcester, offering a supportive and dynamic work environment for Central Services Administrators. With a strong focus on employee wellbeing, we provide generous benefits such as 25 days of annual leave, a health cash plan, and opportunities for professional development through our Clinical Training Academy. Join us to be part of a passionate team dedicated to improving workplace health, where your contributions are valued and career growth is actively encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Central Services Administrator in Towcester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optima Health. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Go through common interview questions related to the Central Services Administrator role. Think about how your skills match the job description and prepare examples that highlight your experience with medical records and financial processes.
✨Tip Number 3
Show off your soft skills! The role requires strong communication and decision-making abilities. Be ready to discuss how you've influenced stakeholders or improved processes in previous roles. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Central Services Administrator in Towcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Central Services Administrator role. Highlight your organisational skills and attention to detail, as these are key for managing medical records and financial processes.
Showcase Relevant Experience:In your application, emphasise any experience you have with compliance standards, particularly GDPR. We want to see how you've handled similar responsibilities in the past!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. Use straightforward language to explain why you're a great fit for the role and how you can contribute to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Optima Health
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Central Services Administrator. Familiarise yourself with managing medical records, processing cases, and overseeing financial processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires high attention to detail and strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines.
✨Demonstrate Your Analytical Mindset
The job involves analysing performance trends and identifying improvement opportunities. Think of specific instances where you've used data to make decisions or improve processes. This will highlight your analytical skills and show that you can contribute to the team's success.
✨Practice Your Communication Style
As the role requires adaptable communication, practice explaining complex information clearly and concisely. You might be asked to demonstrate how you would respond to enquiries or collaborate with stakeholders, so be prepared to showcase your ability to influence and gain support.
