At a Glance
- Tasks: Deliver face-to-face counselling sessions and provide ongoing support to clients.
- Company: Optima Health, a leader in Occupational Health and Wellbeing services.
- Benefits: Competitive salary, 25 days leave, health cash plan, and career progression opportunities.
- Other info: Join a diverse team committed to creating an inclusive workplace.
- Why this job: Make a real difference in people's lives while developing your counselling skills.
- Qualifications: Diploma in Counselling, BACP registration, and experience in customer care or social work.
The predicted salary is between 28500 - 28500 £ per year.
Job Title: Counsellor - On site Location: Sherwood Forrest - NG17 4JL Salary: £28,500 pro rata per annum Contract Type: Part Time, Permanent - Hours: 15 hours
Right to live and work within the UK is required for this role.
About Us
Optima Health are the UK market leader of Occupational Health and Wellbeing services.
Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK.
We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients.
We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks.
We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey.
We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.
Role Summary
You will be working on site in Sherwood Forrest delivering face to face counselling sessions.
Main Duties and Responsibilities
- To provide a personalised assessment facility for all customers and clients to give information, guidance or referral to in-house professionals or external experts for progression.
- To provide ongoing counselling or welfare support (hour long appointments by phone) if required.
- To directly book appointments with front line practitioners on behalf of customers/clients utilising a diary facility.
- To provide positive help, assistance, and information to callers as appropriate to their requirements.
- To maintain confidential customer and client records in accordance with the Data Protection Act.
- To handle all cases in a professional manner, adhering to Employee Assistance ethics and codes of practice.
- To fully commit to continuing professional development in line with business needs including relevant computer and management training and professional development.
Experience, Skills, and Knowledge Required for the Role
- Minimum of a Diploma in Counselling or higher - level 4 or above
- Must be registered as an individual with the BACP or equivalent - ideally working towards accreditation
- Experience working for an organisation as a Counsellor
- Security checks including DBS (Disclosure and Barring Service) and Disclosure Scotland Checks will be required to be completed by successful applicants.
- Experience of telephone work either in a service orientated customer care environment or social work/welfare rights helpline.
- Confident and competent computer user is essential.
We use several databases and programs including Word for Windows and Microsoft Outlook Working from home, there is a requirement that you would be able to follow simple instructions over the phone for basic computer issues with our IT support team if required.
- What Can We Offer You
- Competitive salary
- 25 days annual leave, plus bank holidays
- Buy and sell holiday scheme
- Pension scheme
- Health Cash Plan
- Career progression opportunities
- Employee Assistance Programme
- Cycle to work scheme
- Eye care test vouchers
- Flu vaccination scheme
- Employee discount scheme
- Life assurance
- Professional registrations fees paid
- Clinical Training Academy
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer.
All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
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Onsite Counsellor employer: Optima Health
Optima Health is an excellent employer for those seeking a fulfilling role in Occupational Health, particularly in the vibrant city of Bristol. With a strong emphasis on employee development, comprehensive training, and a supportive work culture, we empower our nurses to thrive while enjoying a healthy work-life balance through part-time opportunities and generous annual leave. Join us to make a meaningful impact on client health services while advancing your career in a dynamic environment.
