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- Tasks: Manage customer enquiries and support Occupational Health cases through effective communication.
- Company: Healthcare services provider in Glasgow with a focus on customer service.
- Benefits: 25 days annual leave, life assurance, pension scheme, and hybrid working model after training.
- Other info: Great opportunity for career growth in a dynamic healthcare environment.
- Why this job: Join a supportive team and make a difference in healthcare while enjoying flexibility.
- Qualifications: Prior administration experience and good IT skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
A healthcare services provider in Glasgow is looking for a Customer Service Administrator to manage customer enquiries and support Occupational Health cases. This role involves effective communication via phone, email, and chat, along with diary management.
Ideal candidates should possess prior administration experience and good IT skills.
The position offers a hybrid working model after training and includes benefits such as 25 days annual leave, life assurance, and a pension scheme.
Hybrid Occupational Health Support Administrator employer: Optima Health
Contact Detail:
Optima Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Occupational Health Support Administrator
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction, try role-playing common customer service scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your IT skills during the interview. Be ready to discuss any software or tools you've used in previous roles that relate to diary management or customer support.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team.
We think you need these skills to ace Hybrid Occupational Health Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your IT abilities and any previous roles that involved diary management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid Occupational Health Support Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, just like what we expect in the role. Avoid jargon unless it’s relevant to the position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Optima Health
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator in an Occupational Health setting. Brush up on common customer enquiries and how to handle them effectively. This will show that you're not just interested in the job, but that you’re prepared for it.
✨Show Off Your Communication Skills
Since this role involves communication via phone, email, and chat, practice articulating your thoughts clearly. You might even want to prepare a few examples of how you've successfully managed customer queries in the past. This will demonstrate your ability to communicate effectively in various formats.
✨Get Familiar with Diary Management
As diary management is a key part of the role, think about how you would organise appointments and manage schedules. You could even bring a sample of how you’ve handled similar tasks in previous roles. This will highlight your organisational skills and attention to detail.
✨Emphasise Your IT Skills
Make sure to mention any relevant IT skills you have, especially if you’ve used specific software or tools in previous jobs. If you can, give examples of how these skills helped improve efficiency or customer satisfaction. This will reassure them that you can hit the ground running.