At a Glance
- Tasks: Manage customer enquiries and support Occupational Health cases through effective communication.
- Company: Healthcare services provider in Glasgow with a focus on customer service.
- Benefits: 25 days annual leave, life assurance, pension scheme, and hybrid working model after training.
- Other info: Great opportunity for career growth in a dynamic healthcare environment.
- Why this job: Join a supportive team and make a difference in healthcare while enjoying flexibility.
- Qualifications: Prior administration experience and good IT skills are essential.
The predicted salary is between 25000 - 30000 € per year.
A healthcare services provider in Glasgow is looking for a Customer Service Administrator to manage customer enquiries and support Occupational Health cases. This role involves effective communication via phone, email, and chat, along with diary management.
Ideal candidates should possess prior administration experience and good IT skills. The position offers a hybrid working model after training and includes benefits such as 25 days annual leave, life assurance, and a pension scheme.
Hybrid Occupational Health Support Administrator in Glasgow employer: Optima Health
As a leading healthcare services provider in Glasgow, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee well-being and professional growth. Our hybrid working model allows for flexibility, while our comprehensive benefits package, including 25 days of annual leave and a pension scheme, ensures that our team members feel valued and secure in their roles. Join us to be part of a collaborative culture where your contributions make a meaningful impact on the health and wellbeing of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Occupational Health Support Administrator in Glasgow
✨Tip Number 1
Make sure you know the ins and outs of the role. Research the company and understand their values, especially in healthcare. This will help us tailor our conversations and show that we’re genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction via phone, email, and chat, let’s rehearse how we’d handle customer enquiries. Role-playing can really boost our confidence.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for us!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and follow up easily if needed.
We think you need these skills to ace Hybrid Occupational Health Support Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administration experience and IT skills. We want to see how your background aligns with the role of a Customer Service Administrator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Hybrid Occupational Health Support Administrator role and how your skills can benefit us. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves managing customer enquiries, it’s crucial to demonstrate your communication prowess. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Optima Health
✨Know Your Stuff
Make sure you understand the role of a Customer Service Administrator in the context of Occupational Health. Brush up on common customer enquiries and the types of cases you might support. This will show that you're not just interested in the job, but that you’re genuinely prepared for it.
✨Show Off Your Communication Skills
Since this role involves effective communication via phone, email, and chat, practice articulating your thoughts clearly. You could even do a mock interview with a friend to get comfortable. Remember, it's all about demonstrating that you can handle various communication channels with ease.
✨Highlight Your IT Skills
Be ready to discuss your IT skills and any relevant software you've used in previous roles. If you have experience with diary management tools or customer service platforms, mention them! This will help the interviewer see that you can hit the ground running.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team you'll be working with or how success is measured in this role. It shows that you’re engaged and thinking about how you can contribute to the company’s success.
