Job Title: Administrator
Location: Cheshire CW7 2BN
Salary: £26,666 - £31,666 per annum
Contract Type: Permanent
Hours: Part-time, 3 days per week (22.5 hours), including one Saturday shift per month from 9:00 am to 1:00 pm. The Saturday shift is included in the salary.
Role Summary
This is a varied and fast paced role where every day is different. You'll provide a welcoming reception service, supporting visitors attending medicals or appointments and directing them to the appropriate clinician. You'll also manage bookings, walk-in queries, the generic inbox and management referrals, alongside answering and logging calls. The role involves regular computer and screen-based work and requires someone who is organised and approachable. The role is a part-time, 3 days per week (22.5 hours), including one Saturday shift per month from 9:00 am to 1:00 pm. The Saturday shift is included in the salary.
Main Duties and Responsibilities
- Provide efficient day-to-day administrative support, including document management, filing and maintaining accurate databases.
- Coordinate diaries, clinics and appointments, including follow ups and vaccination programmes in line with recall schedules.
- Act as a friendly and professional first point of contact for clients, customers and colleagues via telephone and email.
- Maintain accurate and confidential occupational health records, ensuring information is regularly reviewed and updated.
- Manage incoming correspondence and support the wider administration team, including providing cover when required.
- Organise and prioritise your workload while working collaboratively with colleagues to meet departmental needs.
- Handle sensitive information with professionalism and discretion, ensuring compliance with relevant data protection, confidentiality and information governance requirements.
- Attend meetings as required, taking accurate and detailed minutes, recording key discussions, decisions and action points, and ensuring notes are distributed to relevant attendees in a timely manner.
Experience, Skills, and Knowledge Required for the role
- Administration or receptionist experience is essential
- IT / PC skills and experience with MS packages
- Accurate data entry and attention to detail
- Effective communication and people skills
What we can offer to you:
- 25 Days Annual Leave + Bank Holidays
- Buy and Sell Holiday Scheme
- Life Assurance
- Pension Scheme
- Health Cash Plan
- Volunteer Days
- YuLife Employee Benefits Platform
- Save As You Earn Scheme
- Eye Test Vouchers
- Flu Vaccination Scheme
- Cycle to work scheme
- Clinical Training Academy
- Paid CPD Days
- Professional Registration Fees Paid
- RAVE Awards
- Employee Assistance Programme
- Right to Request Flexible Working From Day 1
About Us
Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference.
At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK.
When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career.
Together, we live our values:
One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued.
Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value.
Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smater, more flexible approaches that help our people thrive both professionally and personally.
Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together.
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Administrator - Cheshire Fire and Rescue in Ellesmere Port employer: Optima Health
Optima Health is an excellent employer that values its employees by offering robust training and flexible working arrangements, making it an ideal place for those looking to grow in their careers. With a strong focus on detail-oriented roles like the Records & Operations Administrator, you will be part of a supportive team in Glasgow, Sheffield, or Towcester, where your contributions directly impact the efficiency of our operations and the quality of service we provide. Join us to be part of a dynamic work culture that prioritises employee development and well-being.
