At a Glance
- Tasks: Manage medical records, process cases, and oversee financial processes in a dynamic environment.
- Company: Join a supportive team dedicated to delivering excellent administrative services.
- Benefits: Enjoy 25 days annual leave, health cash plan, and flexible working options.
- Other info: Great career growth opportunities and a vibrant workplace culture await you.
- Why this job: Be the backbone of our operations and make a real difference in healthcare administration.
- Qualifications: Strong organisational skills, IT literacy, and attention to detail are essential.
The predicted salary is between 26227 - 26227 £ per year.
Location: Towcester
Salary: £26,227.5
Contract Type: Permanent
Hours: 37.5 hours per week, Monday to Friday, 7am to 3pm and 11am to 7pm on a rota basis.
Right to live and work in the UK is required for this role.
Role Summary
We are looking for a highly organised and detail-oriented Administrator to join our team. This varied role involves managing medical records, processing cases through our online portal, and overseeing key financial processes, including purchase orders and invoicing.
Main Duties And Responsibilities
- Undertake all aspects of administration work within the department including but not limited to photocopying, scanning and filing of confidential documents, maintaining the company database, and dealing with customer/client queries via telephone and email.
- Maintain a high standard of organisation and, in conjunction with Clinical employees, manage diaries and clinics on their behalf, including arranging follow-up appointments.
- Maintain confidential health records using the Occupational Health database and conduct ongoing quality control of recorded information using company systems, ensuring the database is accurate and updated.
- Exercise initiative and prioritise all aspects of own work and assist other administration employees in prioritising their work.
- As the first line of contact for internal and external service users, exercise discretion and initiative as appropriate, always remaining courteous.
- Consult and co-operate with other employees in sharing administrative duties where necessary, e.g., to cover short periods of absence due to holiday or sickness.
- Receive all incoming mail, execute own areas of responsibility, sort and distribute the remainder as required.
- Ensure all work is conducted according to the requirements of the Access to Medical Records Act, Data Protection Act, and Information Governance Regulations.
Experience, Skills, And Knowledge Required For The Role
- Ability to identify improvement opportunities and initiate changes to processes and system functions.
- Strong commercial awareness, particularly in relation to internal and client referral processes.
- Excellent analytical and information assimilation skills.
- Adaptable communication style, with the ability to influence and gain stakeholder support.
- Confident decision-maker who learns from experience.
- Knowledge and practical use of key operational systems.
- High attention to detail.
- Strong IT literacy, with confident use of MS Word, Excel, and Outlook.
What We Can Offer To You
- 25 Days Annual Leave + Bank Holidays
- Buy and Sell Holiday Scheme
- Life Assurance
- Pension Scheme
- Health Cash Plan
- Volunteer Days
- YuLife Employee Benefits Platform
- Save As You Earn Scheme
- Eye Test Vouchers
- Flu Vaccination Scheme
- Cycle to work scheme
- Clinical Training Academy
- Paid CPD Days
- Professional Registration Fees Paid
- RAVE Awards
- Employee Assistance Programme
- Right to Request Flexible Working From Day 1
Administrator in Towcester employer: Optima Health (OH&W)
Join our dynamic team in Towcester as an Administrator, where you will enjoy a supportive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including 25 days of annual leave, health cash plans, and opportunities for clinical training, we are committed to fostering a rewarding environment that encourages initiative and collaboration. Experience the unique advantage of working in a role that not only values your contributions but also supports your career development from day one.
