At a Glance
- Tasks: Provide face-to-face and phone counselling support to clients.
- Company: Optima Health, a leader in Occupational Health and Wellbeing services.
- Benefits: Competitive salary, 25 days leave, health cash plan, and career progression.
- Other info: Hybrid role with a supportive team and commitment to diversity.
- Why this job: Make a real difference in people's lives while developing your counselling skills.
- Qualifications: Diploma in Counselling and BACP registration required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid - Sheffield (S10 2JF) + 1 day working from home
Salary: £28,500 pro rata per annum
Contract Type: Part Time, Permanent
Hours: 15 hours
Right to live and work within the UK is required for this role.
About Us
Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people. Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.
Role Summary
This is a hybrid role, 1 day a week you will be working on site in Sheffield delivering face to face counselling sessions, the other day will be working from home delivering counselling sessions over the phone.
Main Duties And Responsibilities
- To provide a personalised assessment facility for all customers and clients to give information, guidance or referral to in‑house professionals or external experts for progression.
- To provide ongoing counselling or welfare support (hour long appointments by phone) if required.
- To directly book appointments with front line practitioners on behalf of customers/clients utilising a diary facility.
- To provide positive help, assistance, and information to callers as appropriate to their requirements.
- To maintain confidential customer and client records in accordance with the Data Protection Act.
- To handle all cases in a professional manner, adhering to Employee Assistance ethics and codes of practice.
- To fully commit to continuing professional development in line with business needs including relevant computer and management training and professional development.
Experience, Skills, And Knowledge Required For The Role
- Minimum of a Diploma in Counselling or higher - level 4 or above
- Must be registered as an individual with the BACP or equivalent - ideally working towards accreditation
- Experience working for an organisation as a Counsellor
- Security checks including DBS (Disclosure and Barring Service) and Disclosure Scotland Checks will be required to be completed by successful applicants.
- Experience of telephone work either in a service orientated customer care environment or social work/welfare rights helpline.
- Confident and competent computer user is essential. We use several databases and programs including Word for Windows and Microsoft Outlook.
- Working from home, there is a requirement that you would be able to follow simple instructions over the phone for basic computer issues with our IT support team if required.
What Can We Offer You
- Competitive salary
- 25 days annual leave, plus bank holidays
- Buy and sell holiday scheme
- Pension scheme
- Health Cash Plan
- Career progression opportunities
- Employee Assistance Programme
- Cycle to work scheme
- Eye care test vouchers
- Flu vaccination scheme
- Employee discount scheme
- Life assurance
- Professional registrations fees paid
- Clinical Training Academy
Equal Opportunity Statement
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
Counsellor - Onsite in Sheffield employer: Optima Health (OH&W)
Optima Health is an exceptional employer that prioritises employee wellbeing and offers a supportive work culture in Crewe. With flexible working arrangements, a comprehensive benefits package, and opportunities for professional growth, we empower our Occupational Health Advisors to make a meaningful impact on the health of our workforce. Join us to be part of a team that values your expertise and fosters a positive environment for both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Counsellor - Onsite in Sheffield
✨Get Involved in Local Mental Health Initiatives
Join local mental health organisations and initiatives to immerse yourself in the community. Volunteering at workshops or support groups can not only boost your experience but also help you make valuable connections that might lead to part-time roles. It’s all about getting your name out there!
✨Attend Networking Events and Workshops
Keep an eye on workshops and networking events specifically for therapy and counselling professionals. These gatherings are prime opportunities to meet potential employers, hear about job openings, and engage in meaningful conversations with industry peers. Who knows who you might bump into!
✨Showcase Your Skills Online
Create a professional online presence highlighting your counselling approach and experiences. Consider starting a blog or sharing insights on social media about therapy methods. This can attract attention from local companies like Optima Health (OH&W) who are looking for someone like you for their part-time needs.
✨Directly Approach Local Clinics
Don't be shy about reaching out directly to clinics or counselling practices in your area. Many part-time roles are filled without ever being advertised. A friendly email introducing yourself and expressing interest in potential opportunities at Optima Health (OH&W) can sometimes lead to the job you’ve been dreaming of!
We think you need these skills to ace Counsellor - Onsite in Sheffield
Some tips for your application 🫡
Show Your Compassionate Side:In the therapy and counselling professions, it's crucial to convey your empathy and understanding in your application. Your CV should highlight any relevant volunteer work or experience in helping roles. Let’s face it, potential employers want to see that you can connect with clients, so showcase those soft skills front and centre!
Include Your Credentials:For a part-time role in therapy or counselling, it’s essential to demonstrate your qualifications. Make sure to include any degrees, certifications, or workshops that are relevant to the position. If you’ve completed specific training in mental health or counselling techniques, don’t skip those; they can set you apart from others.
Craft a Genuine Cover Letter:Your cover letter is the perfect place to express your interest in working part-time and highlight your passion for helping others. Talk about why you’re drawn to Optima Health (OH&W) and how the part-time role fits into your career path. We're looking for a genuine connection, so let your personality shine through!
Availability Matters:Since this is a part-time role, clearly outline your availability in your application. Be honest about the hours you can commit, and consider mentioning if you have any flexibility. This helps Optima Health (OH&W) see how you can fit into their schedule and be a valuable addition to the team!
How to prepare for a job interview at Optima Health (OH&W)
✨Know Your Theoretical Frameworks
It's crucial for us to brush up on the therapy techniques and theoretical frameworks relevant to this field. Be prepared to discuss how you apply them in practice—think about specific case studies from your training that highlight your approach. This not only shows your understanding but also helps you connect with your potential clients at Optima Health (OH&W).
✨Practice Your Active Listening Skills
Since we're diving into therapy and counselling, active listening is our bread and butter. You might face role-play scenarios during the interview, so make sure to showcase your ability to listen and respond empathetically. Demonstrating this skill can make all the difference in how we're perceived as future therapists.
✨Highlight Your Flexibility With Clients
In a part-time role, we often deal with a diverse client base, so it’s important to showcase our adaptability. Be ready to discuss how you can tailor your therapeutic approach to fit different client needs. Sharing any past experiences—whether from internships or coursework—will provide great insights to Optima Health (OH&W) about your versatility.
✨Prepare Your Questions on Working with Diverse Populations
Part-time roles can sometimes mean working with a variety of clients from different backgrounds. Think of specific questions to ask about how Optima Health (OH&W) supports inclusivity and handles diverse cases. This not only highlights your interest but also shows that you’ve thought ahead about client dynamics and your role within them.
