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- Tasks: Conduct musculoskeletal assessments and provide support to the MSK department.
- Company: Optima Health is a leading provider of Occupational Health and Wellbeing services in the UK.
- Benefits: Enjoy competitive salary, 25 days leave, career progression, and health cash plan.
- Why this job: Join a supportive team focused on improving workforce wellbeing and personal development.
- Qualifications: Previous admin experience, strong communication skills, and good IT proficiency required.
- Other info: Hybrid work model after training; commitment to diversity and inclusion.
The predicted salary is between 19300 - 25500 £ per year.
Job Title: MSK Coordinator
Location: 2 Hayland Street, Sheffield, S9 1BY – Hybrid after training
Salary: £24,242.40 per annum
Contract Type: Permanent
Hours: Full time, 37 hours, Monday to Friday
About Us
Optima Health are the UK market leader of Occupational Health and Wellbeing services. Our heritage can be traced back to 1947 where we were pioneers in the provision of Occupational Health and have led the way ever since, bringing new and innovative solutions to employers across the UK. We can offer unrivalled clinical expertise and industry leading tailored solutions to our clients. We work with over two thousand businesses, in various industries, and our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.
Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey. We are committed to making this a really great place to work, so together, we live by our values; We are one team, we do the right thing, we are shaping tomorrow, and we are never too big to care.
Role Summary
This role consists of four key elements, which will comprise a typical working week:
- Delivering a musculoskeletal assessment for an employee over the telephone, full training and support to complete these assessments will be provided.
- Delivering Health Conditional assessment for an employee over the telephone.
- Providing scheduled Display Screen Equipment (DSE) assessments to employees.
- Day to day support for the MSK Department and support to the MSK Lead.
Main Duties And Responsibilities
- Processing new case referrals onto the case management system
- Scheduling appointments
- Completing DART musculoskeletal triage with employees
- Providing confirmation correspondence and telephone updates to clients and employees
- Logging all activities and notes within the case management system and/or tracking system
- Managing customer enquiries
- Manage complaints in line with Optima Health\’s complaint handling process.
- Completing DSE assessments and related reports to the standard required
Experience, Skills And Knowledge Required For The Role
- Previous administration or coordinator experience
- Excellent written and verbal communication skills
- Good attention to detail
- Able to meet targets and deadlines
- Solutions focused
- Good IT / PC skills including Microsoft packages
What Can We Offer You?
- Competitive salary
- 25 days annual leave, plus bank holidays
- Buy and sell holiday scheme
- Pension scheme
- Health Cash Plan
- Career progression opportunities
- Employee Assistance Programme
- Cycle to work scheme
- Eye care test vouchers
- Flu vaccination scheme
- Employee discount scheme
- Life assurance
- Professional registrations fees paid
- Clinical Training Academy
Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.
All salaries are displayed as Full Time Equivalent (FTE)
Documents
- JD0280 MSK Coordinator.pdf (105.60 KB)
- Apply Now
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MSK Coordinator employer: Optima Health (OH&W)
Contact Detail:
Optima Health (OH&W) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MSK Coordinator
✨Tip Number 1
Familiarise yourself with musculoskeletal health and the specific assessments mentioned in the job description. Understanding these concepts will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Optima Health on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the MSK Coordinator role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous administrative or coordination experience in detail. Think of specific examples where you met targets, handled complaints, or used IT skills effectively, as these are crucial for the role.
✨Tip Number 4
Research Optima Health's values and mission statement. Be ready to articulate how your personal values align with theirs, as cultural fit is often a key consideration for employers when selecting candidates.
We think you need these skills to ace MSK Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the MSK Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration or coordination roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your communication skills and attention to detail.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Optima Health that resonate with you, and explain how your background makes you a great fit for the MSK Coordinator position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Optima Health (OH&W)
✨Understand the Role
Make sure you thoroughly read the job description for the MSK Coordinator role. Familiarise yourself with the key responsibilities, such as delivering musculoskeletal assessments and managing customer enquiries. This will help you tailor your answers to demonstrate how your skills align with their needs.
✨Showcase Communication Skills
Since excellent written and verbal communication skills are crucial for this role, prepare examples of how you've effectively communicated in previous positions. Be ready to discuss how you handle difficult conversations or complaints, as this is part of the job.
✨Highlight Attention to Detail
Attention to detail is essential for processing case referrals and completing assessments. Bring specific examples from your past work where your attention to detail made a difference, whether it was catching an error or ensuring accuracy in reports.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the company's approach to employee wellbeing. This shows your genuine interest in the role and the organisation.
