At a Glance
- Tasks: Support our Occupational Health Service with various administrative tasks in a busy office.
- Company: Join a friendly team in Birmingham focused on health and well-being.
- Benefits: Enjoy 25 days annual leave, health cash plan, and flexible working options.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be the first point of contact and make a difference in people's health journeys.
- Qualifications: Experience in administration and strong communication skills are essential.
The predicted salary is between 26227 - 26227 £ per year.
Location: Birmingham
Salary: £26,227.5 per annum
Contract Type: Permanent
Hours: 37.5 hours per week, Monday to Friday, 7am to 3pm and 11am to 7pm on a rota basis.
Right to live and work in the UK is required for this role. The start date for this role will be late August 2026.
Role Summary
We are looking for a friendly and well organised Administrator to support our Occupational Health Service. This role suits someone who enjoys working in a busy office, can juggle a variety of tasks, and remains calm and positive under pressure. Strong interpersonal and communication skills are essential, as the post holder will maintain positive and professional telephone relationships. A good eye for detail and a proactive approach will also help ensure the service runs smoothly day to day.
Main Duties And Responsibilities
- Undertake all aspects of administration work within the department including but not limited to photocopying, scanning and filing of confidential documents, maintaining company database, and dealing with customer/client queries via telephone and email.
- Maintaining a high standard of organisation and, in conjunction with Clinical employees, manage diaries and clinics on their behalf, including arranging follow up appointments.
- Maintain confidential health records using the Occupational Health database and conduct ongoing quality control of recorded information using company systems, ensuring the database is accurate and updated.
- Exercise initiative and prioritise all aspects of own work and assist other administration employees in prioritising their work.
- As the first line of contact for internal and external service users, exercise discretion and initiative as appropriate, always remaining courteous.
- Consult and co-operate with other employees in sharing administrative duties where necessary, e.g., to cover short periods of absence due to holiday or sickness.
- Receive all incoming mail, execute own areas of responsibility, sort and distribute the remainder as required.
- Ensure all work is conducted according to the requirements of the Access to Medical Records Act, Data Protection Act, and Information Governance Regulations.
Experience, Skills, And Knowledge Required For The Role
- Administration experience
- Customer service skills
- Great communication skills and telephone manner
- Strong IT literacy, with confident use of MS Word, Excel, and Outlook
- Must be happy to start in late August
What We Can Offer To You
- 25 Days Annual Leave + Bank Holidays
- Buy and Sell Holiday Scheme
- Life Assurance
- Pension Scheme
- Health Cash Plan
- Volunteer Days
- YuLife Employee Benefits Platform
- Save As You Earn Scheme
- Eye Test Vouchers
- Flu Vaccination Scheme
- Cycle to work scheme
- Clinical Training Academy
- Paid CPD Days
- Professional Registration Fees Paid
- RAVE Awards
- Employee Assistance Programme
- Right to Request Flexible Working From Day 1
Admnistrator in Birmingham employer: Optima Health (OH&W)
Join our dynamic team in Birmingham as an Administrator, where you'll thrive in a supportive and friendly work environment. We prioritise employee well-being with generous benefits such as 25 days of annual leave, a health cash plan, and opportunities for professional development through our Clinical Training Academy. Our culture fosters collaboration and growth, making it an ideal place for those seeking meaningful and rewarding employment.
