At a Glance
- Tasks: Support our Occupational Health Service with various administrative tasks in a busy office.
- Company: Join a friendly team in Birmingham focused on health and well-being.
- Benefits: Enjoy 25 days annual leave, health cash plan, and flexible working options.
- Other info: Perfect for those looking for part-time work with great career development opportunities.
- Why this job: Be the first point of contact and make a positive impact every day.
- Qualifications: Experience in administration and strong communication skills are essential.
The predicted salary is between 26227 - 26227 £ per year.
Location: Birmingham
Salary: £26,227.5 pro rata
Contract Type: Permanent
Hours: Part Time, 19 hours per week. Working Monday 9:30 to 5pm and Tuesday and Thursday 9:30 - 3:30pm.
Right to live and work in the UK is required for this role. Start date: late August 2026
Role Summary
We are looking for a friendly and well organised Administrator to support our Occupational Health Service. This role suits someone who enjoys working in a busy office, can juggle a variety of tasks, and remains calm and positive under pressure. Strong interpersonal and communication skills are essential, as the post holder will maintain positive and professional telephone relationships. A good eye for detail and a proactive approach will also help ensure the service runs smoothly day to day.
Main Duties and Responsibilities
- Undertake all aspects of administration work within the department including but not limited to photocopying, scanning and filing of confidential documents, maintaining company database, and dealing with customer/client queries via telephone and email.
- Maintain high standard of organisation and, in conjunction with Clinical employees, manage diaries and clinics on their behalf, including arranging follow up appointments.
- Maintain confidential health records using the Occupational Health database and conduct ongoing quality control of recorded information using company systems, ensuring the database is accurate and updated.
- Exercise initiative and prioritise all aspects of own work and assist other administration employees in prioritising their work.
- As the first line of contact for internal and external service users, exercise discretion and initiative as appropriate, always remaining courteous.
- Consult and co-operate with other employees in sharing administrative duties where necessary, e.g. to cover short periods of absence due to holiday or sickness.
- Receive all incoming mail, execute own areas of responsibility, sort and distribute the remainder as required.
- Ensure all work is conducted according to the requirements of the Access to Medical Records Act, Data Protection Act, and Information Governance Regulations.
Experience, Skills, and Knowledge Required
- Administration experience
- Customer service skills
- Great communication skills and telephone manner
- Strong IT literacy, with confident use of MS Word, Excel, and Outlook.
- Must be happy to start in late August
What We Can Offer to You
- 25 Days Annual Leave + Bank Holidays
- Buy and Sell Holiday Scheme
- Life Assurance
- Pension Scheme
- Health Cash Plan
- Volunteer Days
- YuLife Employee Benefits Platform
- Save As You Earn Scheme
- Eye Test Vouchers
- Flu Vaccination Scheme
- Cycle to work scheme
- Clinical Training Academy
- Paid CPD Days
- Professional Registration Fees Paid
- RAVE Awards
- Employee Assistance Programme
- Right to Request Flexible Working From Day 1
Administrator in Birmingham employer: Optima Health (OH&W)
Join our dynamic team in Birmingham as an Administrator, where you'll enjoy a supportive work culture that values your contributions and promotes professional growth. With a range of benefits including generous annual leave, health cash plans, and opportunities for clinical training, we prioritise employee well-being and development. Our friendly environment encourages collaboration and ensures that you can thrive while making a meaningful impact in the Occupational Health Service.
