Engagement Lead - Supply Chain Professional Services (EMEA) in London

Optilogic is transforming supply chain design with AI-powered technology that’s changing how enterprises make critical decisions. We’ve built a next-generation platform that combines agentic AI, optimization, and simulation to deliver results legacy tools simply can’t match.

Our customers—including world-leading retailers, manufacturers, and logistics companies—are achieving dramatic improvements: 95% faster modeling, 20-25% cost reductions, and the ability to answer strategic questions in days instead of months. We’re solving real problems at enterprise scale, and we’re growing fast.

We’re a company of 100+ employees across the U.S., Latin America, and the UK, backed by breakthrough technology and strong customer results. If you’re looking to join a company that’s genuinely innovating in supply chain technology—not just iterating on 30-year-old approaches—this might be the right opportunity.

We are looking for a dynamic Engagement Lead to join our Professional Services team at Optilogic. As the Engagement Lead, you will be responsible for leading and managing client engagements from inception through delivery, ensuring that Optilogic’s supply chain optimization solutions are successfully implemented. You will be the primary liaison between clients and internal teams, ensuring that projects are delivered on time, within scope, and provide measurable business value. The ideal candidate is a strategic thinker with expertise in supply chain management, project delivery, and client relationship management.

• Client Engagement & Relationship Management: Act as the primary point of contact for clients throughout the engagement lifecycle, building and maintaining strong, long-term relationships. Understand clients’ strategic objectives and supply chain needs, ensuring that Optilogic’s solutions are tailored to deliver optimal outcomes.
• Project Delivery & Management: Lead the end-to-end delivery of supply chain optimization projects. Manage project timelines, scope, resources, and budgets, ensuring high-quality outcomes and client satisfaction. Utilize best-in-class project management methodologies to track project progress, mitigate risks, and address challenges as they arise.
• Solution Implementation: Work closely with internal teams to design, implement, and optimize supply chain solutions using Optilogic’s platform and tools. Ensure the solutions meet the specific needs of each client, enhancing operational efficiency and business performance.
• Cross-Functional Collaboration: Partner with sales, technical, and operations teams to ensure seamless communication and alignment on project goals. Provide regular updates to senior leadership and clients on progress, risks, and key milestones.
• Mentorship & Team Leadership: Provide guidance and support to consultants and other team members, ensuring high levels of performance and collaboration. Promote knowledge-sharing and best practices within the team.
• Management: Manage a small team (2-4) professional services consultants to support client projects.
• Risk & Issue Management: Proactively identify, assess, and manage potential risks and issues, ensuring that corrective actions are taken to keep projects on track and meet client expectations.
• Continuous Improvement: Stay current on industry trends, supply chain best practices, and new technologies. Contribute to the development of methodologies, tools, and processes that enhance the effectiveness and efficiency of the Professional Services team.

Qualifications:

• Experience: At least 10+ years of experience in consulting or professional services, with a focus on supply chain management, logistics, or operations. Proven experience managing complex, multi-phase supply chain projects and leading client engagements from start to finish. Hands-on experience with supply chain optimization software, ERP systems, or other related technologies (e.g., SAP, Oracle, or similar).
• Education: Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field. PMP, Six Sigma, or other relevant certifications are a plus.
• Skills & Abilities: Strong leadership skills with the ability to manage and mentor a diverse team. Excellent verbal and written communication skills, with the ability to present complex ideas to clients and stakeholders at all levels. Deep knowledge of supply chain functions such as demand planning, procurement, inventory management, and logistics. Proficiency in project management tools and software (e.g., MS Project, Jira, or similar platforms). Strong problem-solving skills with a strategic mindset and ability to think creatively under pressure.
• Personal Attributes: Client-focused with a passion for delivering exceptional service and results. Highly organized, with the ability to prioritize tasks and manage multiple projects simultaneously. Collaborative team player who thrives in a fast-paced, dynamic environment. Flexible and adaptable to changing client needs and business requirements.

Why Join Optilogic?

We offer technology that truly changes business operations. Our platform enables many of the world’s best-known brands to make smarter, faster supply chain decisions and delivers measurable business value. You’ll represent genuinely innovative technology with proven customer results. No selling vaporware or explaining away product gaps—just demonstrable value and customers willing to advocate for us.

Growth Opportunity: Join a fast-growing company where you can work with leadership that values input and results over politics. Develop your career as the company scales globally. Work flexibly in a remote-first environment with autonomy to manage your own time. We care about outcomes, not where or when you work.

Our Culture: We’re building a company where smart people solve hard problems together. We value transparency and integrity – Direct communication, no corporate doublespeak. Collaboration and respect – Diverse perspectives make us stronger. Innovation with accountability – Move fast, but deliver what you promise. We’re committed to building an inclusive team where different backgrounds, experiences, and viewpoints drive better decisions.

Optilogic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Interested? We’d love to hear from you. Apply now or reach out with questions.