Senior IT Service Delivery Manager – NOC & CSI Leader

Senior IT Service Delivery Manager – NOC & CSI Leader

Full-Time No working from home possible
OpticoreIT

At a Glance

  • Tasks: Lead IT service delivery and ensure top-notch managed services for clients.
  • Company: Opticore IT, a forward-thinking tech company based in London.
  • Benefits: Competitive salary, 23 days holiday, healthcare, and personal development opportunities.
  • Other info: Exciting career growth in a collaborative environment.
  • Why this job: Join a dynamic team and make a real impact in IT service delivery.
  • Qualifications: 5+ years in IT Service Delivery and ITIL certification required.

Opticore IT is seeking a Senior Service Delivery Manager based in London. The ideal candidate will have over 5 years of experience in IT Service Delivery, be ITIL certified, and possess strong skills in Incident, Problem, and Change Management.

The role involves ensuring managed services deliver value, measuring service effectiveness, and presenting Service Reviews to clients. Opticore IT offers competitive salary, 23 days holiday, healthcare, and opportunities for personal development.

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Senior IT Service Delivery Manager – NOC & CSI Leader employer: OpticoreIT

Opticore IT is an excellent employer for those seeking a dynamic and rewarding career in the heart of London. With a strong focus on employee growth, competitive salaries, and a supportive work culture, we empower our team members to excel in their roles while enjoying 23 days of holiday and comprehensive healthcare benefits. Join us to be part of a forward-thinking company that values innovation and personal development.

OpticoreIT

Contact Details:

OpticoreIT Recruitment Team

We think you need these skills to ace Senior IT Service Delivery Manager – NOC & CSI Leader

IT Service Delivery
ITIL Certification
Incident Management
Problem Management
Change Management
Service Effectiveness Measurement
Client Presentation Skills