At a Glance
- Tasks: Lead and support engineering teams, ensuring performance reviews and development objectives are met.
- Company: Join Opticore IT, a dynamic consultancy in tech across various exciting sectors.
- Benefits: Enjoy competitive salary, generous leave, private healthcare, and fun team events.
- Other info: Hybrid role with opportunities for career growth and a diverse work environment.
- Why this job: Make a real impact by managing talented engineers and driving their development.
- Qualifications: Experience in people management and exceptional communication skills required.
The predicted salary is between 42750 - 52250 £ per year.
Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more.
Opticore IT are currently searching for an Engineering Performance Manager to take on the day to day people management of Opticore's Engineering teams. The ideal person will have a good understanding of people management, excellent interpersonal skills and the ability to build strong relationships with Account Managers & Stakeholders in client accounts. This opportunity is hybrid with 3 days split across client sites and Opticore head office.
What you'll be doing:
- Manage team leaders and on-site engineers, ensuring that one to ones, performance reviews and end-of-year reviews are carried out in line with the business’s competency framework model.
- Support all direct reports in setting their development objectives and monitor, support, and coach them to encourage their development progress.
- Assist with Pay Reviews process and make recommendations to the Technical Director.
- Highlight key development points to engineering staff to cover any skills gaps.
- Track and analyse key metrics, providing regular updates to management that fall into the annual review process and bonuses.
- Highlight sales opportunities to the sales team for additional / new opportunities within client accounts.
- Collaborate with various back office teams (Technical Director, Ops, HR, Technical Assurance, Account Managers) to align strategies and improve engineer offerings.
- Address engineer's issues and complaints with urgency, ensuring effective resolutions.
- Ensure all time sheets for all reports are checked and submitted each week and are in-line with live projects.
- Monitor and report project utilisation, ensuring that all reporting is accurate on CRM and reporting any discrepancies.
- Suggest and implement innovative solutions to improve resource management processes.
- Review and update engineering skills matrix.
- Onboard new starters at Opticore HQ and client site.
What you'll bring:
- Demonstrable history in people management, i.e. one-to-one meetings, formal performance reviews, and end-of-year reviews.
- Expertise in creating individual development plans to monitor, support and coach to encourage development progression.
- Exceptional stakeholder management able to work across multiple functions across the business.
- Strong active listening skills by attentively engaging in conversations, ensuring full understanding of individual, client and team needs.
- Excellent communication, interpersonal, and organisational skills.
- Ability to handle conflict resolution.
What we offer:
- Competitive Edge: A salary that reflects your talent and hard work, plus a discretionary bonus to celebrate your successes.
- Time to Recharge: 23 days of annual leave, increasing with service on top of bank holidays - because work-life balance matters.
- Health & Wellbeing: Comprehensive private healthcare and dental cover to keep you in top shape including 24/7 GP, Life Stage Cash Plan, Supplementary Benefits, Structured Counselling and EAP.
- Secure Your Future: A solid pension plan to help you plan for tomorrow, today.
- Perks with Purpose: Access to salary sacrifice schemes for EV cars, workplace nursery fees, cutting-edge tech, and cycle-to-work options - supporting your lifestyle and goals.
- Fun & Connection: Regular team and company-wide social events to keep the good vibes rolling (recent examples bowling, golf, quiz nights and much more!).
- Rewards & Awards: Our Kudos awards enable all employees to be rewarded by managers and colleagues, celebrating achievements throughout the year with prizes and additional time off.
Diversity: At Opticore IT we embrace diversity and are committed to equal opportunities. We actively recruit for an inclusive and diverse workforce and as such, want to ensure we do everything we can to support your application. We want you to feel empowered to let us know if you require any adjustments to be made to your application or interview process so, please speak to our recruitment team.
Engineering Performance Manager employer: OpticoreIT Limited
Opticore IT is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. With a strong focus on employee growth, we provide opportunities for professional development and hands-on experience with cutting-edge security technologies like Zscaler. Our hybrid work model promotes a healthy work-life balance, making it an ideal place for talented individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Engineering Performance Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Engineering Performance Manager at OpticoreIT Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like OpticoreIT Limited or be willing to refer you for that Engineering Performance Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from OpticoreIT Limited who’s on the lookout for their next Engineering Performance Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Engineering Performance Manager role at OpticoreIT Limited!
We think you need these skills to ace Engineering Performance Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at OpticoreIT Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at OpticoreIT Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at OpticoreIT Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
