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- Tasks: Support our Clinical Services team with various administrative tasks and event organisation.
- Company: Join Optical Express, a leader in eye care with a commitment to excellence.
- Benefits: Enjoy a competitive salary, 33 days annual leave, and career progression opportunities.
- Why this job: Be part of a dynamic team making a real difference in patient care.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office required.
- Other info: Work in a modern city centre office with a supportive team culture.
The predicted salary is between 30000 - 40000 £ per year.
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. With clinics across the UK, Ireland, and mainland Europe, Optical Express offers you a huge variety of exciting career opportunities.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
The Role: Our Clinical services team provides support throughout our business, dealing with our clinics, marketing teams, optometrists and surgeons, and the Administration team plays a big part in this. The role is varied and will require the successful candidate to be highly organised with the ability to deal with many tasks at the same time. Every day will bring something new but your day to day role will involve:
- Setting up teams call
- Organising CPD events and certification
- Updating excel reports
- Other general admin duties
- Email to external consultants and collating response.
Essential skills: We are looking for applicants who have excellent customer service skills, with strong written and verbal communication skills and strong organisational skills. Previous Customer Service experience is preferred, although full training will be provided. Proficiency in Microsoft Office applications, as well as the ability to acquire new IT skills is required.
We are seeking individuals who are articulate and presentable; diligent and detail orientated; motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. You will enjoy working closely with other members of your team and with colleagues across different areas of the business, so it is essential that you are able to work well with others in order to bring enquiries to a conclusion and influence outcomes.
What’s in it for you?
- Competitive salary
- 33 Days Annual Leave*
- Discounted vision correction products/procedures
- Modern, city centre working environment
- Discounted rates at on site restaurant
- Investment in your training and career progression
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Office Administrator – Clinical Services Dept in Wolverhampton employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator – Clinical Services Dept in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to current employees at Optical Express on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Optical Express and its values. Show us that you understand their commitment to patient care and teamwork, and be ready to discuss how you can contribute to that culture.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on showcasing your organisational skills and customer service experience, as these are key for the Office Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Office Administrator – Clinical Services Dept in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Administrator role. Highlight your customer service experience and organisational skills, as these are key for us at Optical Express. Use specific examples that showcase how you've excelled in similar roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to work with us and how you align with our values of care, trust, and integrity.
Showcase Your IT Skills: Since proficiency in Microsoft Office is essential, make sure to mention any relevant experience you have with these applications. If you’ve learned new IT skills in previous jobs, don’t forget to include those too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Clinical Services department.
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Organisational Skills
As an Office Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained attention to detail, as this will resonate well with the interviewers.
✨Demonstrate Excellent Communication
Since the role involves liaising with various teams and external consultants, practice articulating your thoughts clearly. During the interview, focus on your verbal communication skills and be ready to discuss how you've handled customer service situations in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of CPD events you might organise, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the team.