At a Glance
- Tasks: Be the friendly face of our clinic, managing calls and ensuring a top-notch patient experience.
- Company: Join Optical Express, the UK's leading eye care provider with a global presence.
- Benefits: Enjoy free or discounted optical products, career progression, and a modern work environment.
- Other info: Join a dynamic team and grow your career in a prestigious setting.
- Why this job: Make a real difference in patients' lives while working with cutting-edge technology.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Hours – Full-time, 40 hours per week (flexible across clinic opening hours including weekends).
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care.
Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson Johnson Vision and Zeiss.
This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
- Covering the reception area, maintaining a priority for incoming calls at all times.
- General reception duties as and when required.
- Free or discounted optical products/procedures.
- Career progression.
- Modern working environment with superb technology support.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Vacature Receptie medewerker employer: Optical Express
Optical Express is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and development. As a Receptionist in our prestigious White City clinic, you will benefit from a modern working environment equipped with state-of-the-art technology, alongside opportunities for career progression and access to free or discounted optical products and procedures. Join us in delivering world-class patient care as part of a leading organisation in the eye care industry.
StudySmarter Expert Advice🤫
We think this is how you could land Vacature Receptie medewerker
✨Tip Number 1
Make sure to research Optical Express and understand their values and services. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and potentially even a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Optical Express family.
We think you need these skills to ace Vacature Receptie medewerker
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role at Optical Express. Highlight any relevant experience in customer service or reception duties, and don’t forget to mention your ability to maintain high personal standards!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to work at Optical Express and how you can contribute to delivering a world-class customer experience.
Showcase Your Communication Skills:As a Receptionist, communication is key! In your application, demonstrate your strong verbal and written communication skills. Use clear and concise language to show that you can handle incoming calls and interact with patients effectively.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Optical Express!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Practice Common Interview Questions
Anticipate questions related to your role, such as handling multiple calls or managing patient inquiries. Practising your responses can help you feel more confident and articulate during the interview. Consider doing mock interviews with a friend to refine your delivery.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your understanding of the role's importance and shows that you respect the company’s standards. Aim for a polished look that aligns with the professional environment at Optical Express.
