At a Glance
- Tasks: Build relationships with patients and assist in consultations and treatments.
- Company: Join Optical Express, a leader in patient care and innovative technology.
- Benefits: Competitive salary, bonus potential, free eye surgery, and generous leave.
- Other info: Flexible part-time role with opportunities for ongoing training and career growth.
- Why this job: Make patients feel like superstars while developing your skills in a supportive environment.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 26500 - 26500 £ per year.
Hours: Part - Time (24 Hours) - must be flexible to work weekends
Salary: £26,500 pro rata per annum + bonus, benefits
Location: Torquay
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary of £25,400 per annum pro rata plus excellent bonus potential
- State of the art, modern working environments
- 33 days annual leave*
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients' eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Weekend Advisor in Torquay employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee well-being, offering a competitive salary and a range of benefits including free laser eye surgery and ongoing training opportunities. Our supportive work culture fosters collaboration and integrity, ensuring that every team member feels valued and empowered to grow within the company. Located in the beautiful Torquay, employees enjoy a modern working environment and the chance to contribute to meaningful community projects.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Advisor in Torquay
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the healthcare sector. A personal recommendation can make all the difference when applying for roles like Patient Advisor.
✨Tip Number 2
Prepare for those interviews! Research Optical Express and understand their values around patient care and community involvement. Show them you’re not just another candidate, but someone who truly aligns with their mission.
✨Tip Number 3
Practice your communication skills! As a Patient Advisor, you'll need to connect with a diverse range of people. Role-play with a friend or family member to get comfortable discussing treatment options and addressing patient concerns.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Optical Express team and ready to make a difference!
We think you need these skills to ace Weekend Advisor in Torquay
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient Advisor role. Highlight your customer service experience and any relevant qualifications to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about patient care and how your background makes you an ideal candidate for the role. Keep it engaging and personal!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and articulate. Use straightforward language and avoid jargon to demonstrate your ability to connect with a diverse range of people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you can make patients feel valued and cared for right from their first interaction.
✨Practice Clear Communication
Since the role involves communicating with a diverse range of people, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to get comfortable expressing yourself in a concise and friendly manner.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills, so be prepared to discuss how you manage your time and tasks. Think of specific instances where you successfully juggled multiple responsibilities and how you prioritised them to achieve great results.
