At a Glance
- Tasks: Build relationships with patients and assist in consultations using state-of-the-art equipment.
- Company: Optical Express, a leader in patient care and innovative technology.
- Benefits: Competitive salary, bonus potential, free eye surgery, and generous leave.
- Other info: Flexible part-time hours with ongoing training and development opportunities.
- Why this job: Make patients feel like superstars while working in a supportive team environment.
- Qualifications: Passion for customer service, strong organisational skills, and clear communication.
The predicted salary is between 26500 - 26500 £ per year.
Hours: Part - Time (24 Hours) - must be flexible to work weekends
Salary: £26,500 pro rata per annum + bonus, benefits
Location: Torquay
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary of £25,400 per annum pro rata plus excellent bonus potential
- State of the art, modern working environments
- 33 days annual leave*
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients' eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Flexible Working Advisor in Torquay employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee well-being in the vibrant community of Torquay. With a commitment to ongoing training, a supportive work culture, and generous benefits including free eye surgery and a competitive salary, we empower our Patient Advisors to thrive both personally and professionally while making a meaningful impact on patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Working Advisor in Torquay
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Patient Advisor role.
✨Tip Number 2
Prepare for the interview by researching Optical Express and their values. Show us that you understand their commitment to patient care and how you can contribute to that culture of excellence.
✨Tip Number 3
Practice your communication skills! As a Patient Advisor, you'll need to articulate clearly with patients. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Flexible Working Advisor in Torquay
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient Advisor role. Highlight your customer service experience and any relevant qualifications to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about patient care and how your background makes you an ideal candidate for this role. Keep it engaging and personal!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and articulate. Use straightforward language and avoid jargon to demonstrate your ability to connect with a diverse range of people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Optical Express
✨Know the Company Culture
Before your interview, take some time to research Optical Express and their commitment to patient care and community involvement. Understanding their values will help you align your answers with what they’re looking for in a Patient Advisor.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you build relationships and communicate effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to patient interactions. Think about how you would handle various scenarios, such as dealing with a nervous patient or explaining treatment options clearly.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about the training process for new Patient Advisors or how the team collaborates to ensure excellent patient care.
