At a Glance
- Tasks: Build relationships with patients and assist in consultations and treatments.
- Company: Optical Express, a leader in patient care and innovative technology.
- Benefits: Competitive salary, bonus potential, free eye surgery, and generous leave.
- Other info: Flexible part-time hours with ongoing training and career development opportunities.
- Why this job: Make patients feel like superstars while working in a supportive team.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 26500 - 26500 £ per year.
Hours: Part - Time (24 Hours) - must be flexible to work weekends
Salary: £26,500 pro rata per annum + bonus, benefits
Location: Torquay
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary of £25,400 per annum pro rata plus excellent bonus potential
- State of the art, modern working environments
- 33 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eyewear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients' eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Flexible Adviser in Torquay employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee well-being in the vibrant community of Torquay. With a commitment to ongoing training, generous benefits including free eye surgery and a supportive work culture, employees thrive in an environment that values integrity and teamwork. Join us to make a meaningful impact while enjoying a fulfilling career with ample growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Adviser in Torquay
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at Optical Express. A personal introduction can make all the difference in landing that interview.
✨Tip Number 2
Prepare for the interview by researching Optical Express and understanding their values. Show us how your passion for patient care aligns with their mission. We want to see that you’re genuinely excited about the role!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you’ll come across when it’s time to shine in front of us.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re truly interested in joining the Optical Express team.
We think you need these skills to ace Flexible Adviser in Torquay
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Advisor role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in the position!
Show Your Passion:In your application, let your enthusiasm for patient care shine through. We want to see that you’re not just looking for a job, but that you’re excited about making a difference in our patients' lives. Share any experiences that demonstrate this passion!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand, so make sure to proofread before hitting send!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Optical Express
✨Know the Company Culture
Before your interview, take some time to research Optical Express and their commitment to patient care and community involvement. Understanding their values will help you align your answers with what they’re looking for in a Patient Advisor.
✨Showcase Your Customer Service Skills
Since this role is all about making patients feel like superstars, prepare examples from your past experiences where you provided exceptional customer service. Be ready to discuss how you built relationships and communicated effectively with diverse individuals.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various patient situations. Think of scenarios where you had to manage a difficult customer or adapt to unexpected changes, and explain how you navigated those challenges.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Consider asking about training opportunities or how success is measured in the role.
