Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and support to patients throughout their eye care journey.
- Company: Leading eye care provider in St Albans with a focus on patient satisfaction.
- Benefits: Competitive salary, training opportunities, and discounts on eye care services.
- Why this job: Join a passionate team and make a real difference in patients' lives.
- Qualifications: Strong customer care skills and a drive to achieve sales targets.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading eye care provider in St Albans is seeking a Patient Advisor to deliver exceptional service to patients from their first interaction.
Responsibilities include:
- Building rapport
- Assisting with health checks
- Coordinating treatment schedules
- Finance discussions
Ideal candidates will have a passion for customer care, organizational skills, and a drive to meet sales targets.
The role offers a competitive salary and a range of benefits including training and eye care discounts.
Patient Experience Advisor in St Albans employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Advisor in St Albans
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you connect with the interviewers and show that you're genuinely interested in being a Patient Experience Advisor.
✨Tip Number 2
Practice your communication skills! As a Patient Advisor, you'll need to build rapport with patients. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows your enthusiasm for the role and helps you understand how you can contribute to the team and meet those sales targets.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that Patient Experience Advisor role.
We think you need these skills to ace Patient Experience Advisor in St Albans
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We want to see that you genuinely care about making a difference in patients' experiences!
Highlight Your Organisational Skills: As a Patient Experience Advisor, you'll need to juggle various tasks. Make sure to mention any relevant experience where you've successfully managed multiple responsibilities. We love seeing candidates who can keep things running smoothly while providing top-notch service!
Demonstrate Your Sales Drive: Since meeting sales targets is part of the role, don’t shy away from discussing your achievements in this area. Whether it’s upselling or hitting targets, we want to know how you’ve contributed to sales success in previous roles. Show us what you can bring to the table!
Apply Through Our Website: We encourage you to submit your application through our website for a seamless process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, do some research on the eye care provider. Understand their values, services, and what sets them apart in St Albans. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Care Passion
As a Patient Experience Advisor, your ability to connect with patients is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your commitment to exceptional service and your passion for customer care.
✨Organisational Skills are Key
Highlight your organisational skills during the interview. Discuss how you manage multiple tasks, coordinate schedules, and keep track of patient information. You might even want to share a specific instance where your organisational skills made a difference in a previous role.
✨Be Ready for Sales Discussions
Since meeting sales targets is part of the role, be prepared to discuss your experience with sales or upselling. Think of examples where you've successfully met or exceeded targets, and be ready to explain your approach to discussing finance with patients in a sensitive and supportive manner.
