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- Tasks: Enhance patient experience and build relationships in a vibrant optical clinic.
- Company: Leading optical service provider in Southampton with a focus on patient care.
- Benefits: Starting salary of £27,000 pro rata plus benefits and career progression opportunities.
- Why this job: Join a dynamic team and make a real difference in patients' lives.
- Qualifications: Passion for customer service and strong organisational skills.
- Other info: Exciting work environment with opportunities for growth.
The predicted salary is between 16200 - 19800 £ per year.
A leading optical service provider in Southampton seeks a dedicated Patient Advisor to enhance patient experience from the moment they enter the clinic.
- Responsibilities include building patient relationships, assisting in consultations, and ensuring accurate patient record-keeping.
- The ideal candidate will have a passion for exceptional customer service and strong organizational skills.
- This position offers a vibrant work environment and opportunities for career progression.
- Salary starts from £27,000 pro rata plus benefits.
Optical Patient Experience & Scheduling Advisor in Southampton employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Patient Experience & Scheduling Advisor in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the optical field, especially those at the company you're eyeing. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient experience and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for exceptional customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Optical Patient Experience & Scheduling Advisor in Southampton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing exceptional customer service. Share specific examples of how you've gone above and beyond for customers in the past – it’ll really make your application stand out!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the job description. We want to see how your background aligns with the role of Optical Patient Experience & Scheduling Advisor.
Be Organised and Clear: Since strong organisational skills are key for this role, ensure your application is well-structured and easy to read. Use bullet points where necessary and keep your language clear and concise – we appreciate a tidy presentation!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research the optical service provider. Understand their values, services, and what sets them apart in Southampton. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to build relationships and handle difficult situations with grace – this will resonate well with the interviewers.
✨Demonstrate Organisational Skills
Since the role involves accurate patient record-keeping and scheduling, be ready to discuss how you manage your time and stay organised. You could mention tools or methods you use to keep track of tasks and ensure nothing falls through the cracks.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for career progression, or how they measure patient satisfaction. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
