At a Glance
- Tasks: Make patients feel like superstars and assist in their eye care journey.
- Company: Optical Express, dedicated to exceptional patient care and community support.
- Benefits: 29 days annual leave, free eye surgeries, and ongoing training opportunities.
- Other info: Flexible part-time role with weekend availability in a modern working environment.
- Why this job: Join a fun, rewarding team making a real difference in patients' lives.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 12 - 15 € per hour.
Hours: Part Time - Must be available at weekends
Location: Salisbury
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you our ideal candidate? The answer is yes if you:
- Have a passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Flexible Adviser in Salisbury employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee well-being in a supportive and collaborative environment. With state-of-the-art facilities in Salisbury, employees enjoy generous benefits including 29 days of annual leave, free eye surgeries, and ongoing training opportunities, all while contributing to a culture of care and community engagement. Join us to be part of a fulfilling career where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Adviser in Salisbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Optical Express's values and community projects. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Patient Advisor, you'll need to chat with all sorts of people. Try role-playing with a friend or family member to get comfortable discussing patient care and answering questions clearly.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or helped someone feel at ease during a stressful situation. This will highlight your ability to thrive in a busy clinic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Optical Express team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Flexible Adviser in Salisbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for providing world-class customer service shine through. We want to see how much you care about making patients feel like superstars!
Be Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation that reflects your strong organisational skills.
Communicate Clearly:Use straightforward language and avoid jargon. We’re looking for candidates who can communicate clearly and articulately, so make sure your application reflects that ability.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Optical Express
✨Know the Company Culture
Before your interview, take some time to research Optical Express and their commitment to patient care and community involvement. Understanding their values will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your passion for providing world-class service, which is crucial for this role.
✨Practice Clear Communication
Since the role involves interacting with a diverse range of people, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you explain complex information simply and effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they support their employees. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
