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- Tasks: Be the friendly face of our clinics, managing calls and supporting patients daily.
- Company: Join Optical Express, the UK's leading eye care provider with over 35 years of trusted service.
- Benefits: Enjoy a competitive salary, free optical products, and career progression in a modern environment.
- Why this job: Experience a dynamic role in a prestigious company focused on patient care and innovation.
- Qualifications: We're looking for confident, organised individuals with a passion for customer service.
- Other info: Must be willing to travel between Oxford and Maidenhead and work Saturdays.
The predicted salary is between 20400 - 29600 £ per year.
Location – Split between Oxford/Maidenhead
Hours – 40 hours per week (Must be able to work Saturdays)
Salary - £25,400 per annum
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.
For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.
Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.
If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious Practices in both Oxford and Maidenhead. Candidates must be willing to travel between Oxford and Maidenhead.
You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
Every day will bring something new but your day to day role will involve:
- Covering the reception area, maintaining a priority for incoming calls at all times
- Take clear and concise messages
- Communicating all messages promptly and accurately
- Provide administrative support to the Manager
- Maintain stationery stocks and oversee the ordering of new supplies
- General reception duties as and when required
We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
What’s in it for you?
- Competitive salary
- Free or discounted optical products/procedures
- Career progression
- Modern working environment with superb technology support
Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.
Receptionist employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Optical Express and their services. Understanding their offerings, especially in laser eye surgery and customer care, will help you demonstrate your enthusiasm and knowledge during the interview.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact for patients, so being articulate and confident is key. Consider role-playing scenarios with friends to enhance your ability to handle various situations.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or maintained a high level of service under pressure. This will highlight your suitability for a busy reception environment.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to travel between Oxford and Maidenhead. Highlighting your adaptability and commitment to the role will make you stand out as a candidate who is ready to meet the job's demands.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at Optical Express and how you can contribute to their mission of providing world-class customer service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Optical Express
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Highlight your previous experience in customer service and provide examples of how you've handled difficult situations with grace and professionalism.
✨Demonstrate Your Organisational Abilities
This role requires strong organisational skills. Be prepared to discuss how you manage multiple tasks effectively, especially in a busy environment. Consider sharing specific tools or methods you use to stay organised.
✨Communicate Clearly and Confidently
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions to ensure you convey your points well.
✨Research Optical Express
Familiarise yourself with Optical Express and its services. Understanding their mission and values will help you align your answers with what they are looking for in a candidate, showing that you're genuinely interested in the role.