At a Glance
- Tasks: Be the friendly face of our clinic, managing calls and providing top-notch service.
- Company: Join Optical Express, the UK's leading eye care provider with a stellar reputation.
- Benefits: Enjoy a competitive salary, 29 days leave, and free laser eye surgery!
- Why this job: Make a real difference in patients' lives while growing your career in a dynamic environment.
- Qualifications: Confident, professional, and passionate about delivering world-class customer service.
- Other info: Ongoing training and development opportunities await you!
The predicted salary is between 25400 - 25400 £ per year.
Direct message the job poster from Optical Express
Hours – 40 hours per week (Must be able to work Saturdays)
Salary – £25,400 per annum
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.
For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.
Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.
If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious Practice in Uxbridge.
You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
Every day will bring something new but your day to day role will involve
- Covering the reception area, maintaining a priority for incoming calls at all times
- Take clear and concise messages
- Communicating all messages promptly and accurately
- Provide administrative support to the Manager
- Maintain stationery stocks and oversee the ordering of new supplies
- General reception duties as and when required
We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
What’s in it for you?
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Administrative, Customer Service, and Consulting
Industries
- Hospitals and Health Care
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Receptionist employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Don’t just sit back and wait for a response after applying. Reach out directly to the job poster via direct message! A friendly nudge can show your enthusiasm and help you stand out from the crowd.
✨Tip Number 2
Prepare for the interview by researching Optical Express and their services. Knowing about their cutting-edge technology and patient care will impress them and show you’re genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a receptionist, you’ll need to be articulate and professional. Role-play with a friend or family member to get comfortable with common interview questions.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen and gives you a chance to showcase your passion for providing world-class customer service.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist role at Optical Express. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing world-class customer service and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your strong organisational and communication skills. Use clear language and structure in your CV and cover letter to demonstrate your ability to convey messages effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Optical Express family!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, providing world-class customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to handle difficult situations with grace and professionalism.
✨Practice Multi-tasking Scenarios
Given the fast-paced environment, practice how you would manage multiple tasks at once. You might be asked how you would prioritise incoming calls while handling administrative duties. Think of specific strategies you can share that demonstrate your organisational skills.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look presentable. This role requires a high standard of personal presentation, so make sure your outfit reflects that. It shows you take the opportunity seriously and are ready to represent Optical Express well.