At a Glance
- Tasks: Provide top-notch service at the reception and support the surgery team.
- Company: Join Optical Express, the UK's leading eye care provider with a global presence.
- Benefits: Enjoy free or discounted optical products and career progression opportunities.
- Other info: Modern work environment with superb technology support and growth potential.
- Why this job: Be part of a dynamic team making a real difference in patients' lives.
- Qualifications: Confident, professional, and passionate about delivering world-class customer service.
The predicted salary is between 25400 - 25400 £ per year.
Optical Express is the UK’s only complete eye care provider, and the leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.
For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.
Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.
If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our Cardiff Clinic.
You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
Every day will bring something new but your day to day role will involve
- Covering the reception area, maintaining a priority for incoming calls at all times
- Take clear and concise messages
- Communicating all messages promptly and accurately
- Provide administrative support to the Manager
- Maintain stationery stocks and oversee the ordering of new supplies
- General reception duties as and when required
We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- State of the art, modern working environments
- 33 days annual leave*
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Access to a range of exclusive offers, discounts and rewards
- Employee Assistance Programme and Wellbeing Solutions/Support
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer
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Receptionist in Cardiff employer: Optical Express
Optical Express is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that prioritises employee well-being and professional growth. With a commitment to excellence in patient care and a supportive team environment, employees enjoy generous benefits such as 33 days of annual leave, free eye surgeries, and ongoing training opportunities, making it a truly rewarding place to build a career in HR.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optical Express. Understand their values, services, and what makes them stand out in the eye care industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common receptionist interview questions with a friend or in front of the mirror. Focus on showcasing your communication skills and ability to multi-task, as these are key for the role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look professional and presentable when you arrive for your interview. It shows you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Receptionist in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Receptionist role. Highlight your customer service experience and any relevant administrative skills to show us you're the perfect fit!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for providing world-class customer service and how you can contribute to our team at Optical Express. Keep it concise but engaging!
Show Off Your Communication Skills:As a Receptionist, communication is key! In your application, demonstrate your ability to convey information clearly and effectively. This will help us see how you can handle the busy environment we thrive in.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity with Optical Express!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight your ability to handle difficult situations with grace and professionalism, as this is crucial in a busy environment.
✨Practice Multi-tasking Scenarios
Given the fast-paced nature of the role, practice how you would manage multiple tasks at once. You might be asked how you would prioritise incoming calls while assisting patients. Think of real-life scenarios and be ready to discuss your approach to managing these challenges.
✨Dress to Impress
First impressions matter! Dress professionally and ensure you look presentable. This reflects your understanding of the role's requirements and shows that you take the opportunity seriously. A polished appearance can set a positive tone for the rest of the interview.
