At a Glance
- Tasks: Coordinate schedules for our professional staff and manage the Optometrist database.
- Company: Join Optical Express, the UK's leading eye care provider with over 34 years of trusted service.
- Benefits: Enjoy a competitive salary, free optical products, career progression, and a cycle to work scheme.
- Why this job: Be part of a dynamic team that impacts patient care while developing your skills in a supportive environment.
- Qualifications: Bring a willing to learn attitude, excellent organizational skills, and effective communication abilities.
- Other info: Saturday cover (1 in 3) is essential; full training will be provided.
The predicted salary is between 19600 - 27300 £ per year.
Job Title – Professional Services Co-ordinator (Staff Scheduler)
Location – Cumbernauld
Hours – 40 hours per week plus 1 in 3 Saturdays
As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.
The role of Professional Services Co-ordinator is a key hire for Optical Express, the team ensures our professional staff are appropriately scheduled in line with business and patient demands.
The main aspects of the role –
- Maintaining the Optometrist database
- Ensuring full optimisation of the Optometrists within the region
- Ensure holidays are approved in a timely manner
- Assisting client relationship management with the Self Employed Optometrist network to ensure ability to fill gaps at short notice
- Regular communication to the regional team to ensure optimisation of the Optometrists
- Commercially minded with a common sense, pro-active and flexible approach to work
- Excellent knowledge of Microsoft Office including Word, Excel and Outlook
- General administration
- Communicate effectively with senior Managers and qualified professional healthcare providers
What we need from you –
- A willing to learn attitude
- Excellent organisational skills
- Meticulous attention to detail
- The skills to juggle many competing tasks simultaneously
- Computer literate and quick learner
- Enjoy networking and be able to communicate effectively with senior level Managers and qualified professional healthcare providers
- Successful candidate would need to have excellent commination skills and be able to work on their own initiative as well as part of a team.
- Saturday cover (1 in 3) is essential to the role.
What’s in it for you? –
- Competitive salary
- Free or discounted optical products/procedures
- Free Parking
- Cycle to work scheme
- Career progression
Please apply now by uploading your CV.
Professional Services Coordinator employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Coordinator
✨Tip Number 1
Familiarize yourself with the optical industry and the specific services offered by Optical Express. Understanding their offerings will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Highlight your organizational skills and ability to manage multiple tasks during any interactions. Be prepared to share examples of how you've successfully juggled competing priorities in previous roles.
✨Tip Number 3
Network with professionals in the healthcare and optical fields. Building connections can provide insights into the company culture and may even lead to referrals.
✨Tip Number 4
Demonstrate your willingness to learn and adapt. Be ready to discuss how you approach new challenges and your strategies for quickly acquiring new skills, especially in a fast-paced environment.
We think you need these skills to ace Professional Services Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Professional Services Coordinator position. Understand the key responsibilities and required skills, such as excellent organizational skills and effective communication.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your organizational abilities, attention to detail, and any experience in scheduling or administration.
Craft a Strong Cover Letter: Write a cover letter that showcases your willingness to learn and your proactive approach. Mention specific examples of how you've successfully managed competing tasks or communicated effectively with senior managers in the past.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at Optical Express
✨Show Your Organisational Skills
As a Professional Services Coordinator, you'll need excellent organisational skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or schedules simultaneously.
✨Demonstrate Attention to Detail
Meticulous attention to detail is crucial for this role. During the interview, highlight instances where your attention to detail made a significant impact on a project or task, ensuring nothing was overlooked.
✨Communicate Effectively
Effective communication with senior managers and healthcare providers is key. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've successfully navigated professional relationships in the past.
✨Emphasize Your Willingness to Learn
A willingness to learn is essential for this position. Share examples of how you've embraced new challenges or learned new skills quickly in previous roles, showing that you're adaptable and eager to grow.