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- Tasks: Deliver exceptional patient care and assist in consultations while managing schedules.
- Company: Leading healthcare provider in Greater London with a focus on patient experience.
- Benefits: Competitive salary of £27,000, bonus potential, professional training, and generous leave.
- Other info: Join a supportive team dedicated to enhancing patient experiences.
- Why this job: Make a real difference in patients' lives while working in a modern environment.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 16200 - 19800 £ per year.
A leading healthcare provider in Greater London is seeking a Receptionist/Patient Advisor to deliver outstanding patient care.
Responsibilities include:
- Building relationships with patients
- Assisting in consultations
- Scheduling treatments
- Maintaining accurate records
Ideal candidates are passionate about customer service and possess strong organizational skills.
The role offers a competitive salary of £27,000 plus bonus potential, modern work environment, and additional benefits including professional training and generous leave.
Patient Experience Specialist & Advisor employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Specialist & Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the healthcare sector, especially those who have worked as Patient Experience Specialists. They can give you insider tips and might even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for patient care during interviews. Share personal stories that highlight your commitment to outstanding service. This will help you stand out as someone who truly cares about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Patient Experience Specialist & Advisor
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for delivering outstanding patient care. Share any relevant experiences that highlight your commitment to customer service and how you’ve positively impacted patients in the past.
Highlight Your Organisational Skills: We’re looking for candidates with strong organisational skills, so make sure to showcase these in your application. Mention specific examples of how you’ve managed schedules or maintained records effectively in previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to demonstrate that you understand what we’re looking for in a Patient Experience Specialist & Advisor.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Optical Express
✨Know Your Patient Care Basics
Brush up on your knowledge of patient care principles and best practices. Be ready to discuss how you would handle various patient scenarios, as this will show your passion for customer service and your ability to build relationships.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills. Think about times when you successfully managed multiple tasks or schedules, as this role requires keeping accurate records and coordinating treatments efficiently.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing but understanding what the interviewer is saying. Respond thoughtfully to their questions, showing that you value effective communication with patients.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or patient care strategies. This shows your genuine interest in the role and helps you assess if the workplace aligns with your values.