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- Tasks: Enhance patient experience and assist with consultations in a leading optical care provider.
- Company: Top optical care provider in the UK with a focus on patient satisfaction.
- Benefits: Starting salary of £26,500, bonuses, free eye tests, and ongoing training.
- Why this job: Join a dynamic team and make a real difference in patients' lives.
- Qualifications: Strong customer service skills, organisational abilities, and sales experience.
- Other info: Modern working environment with opportunities for personal and professional growth.
The predicted salary is between 26500 - 37000 £ per year.
A leading optical care provider in the UK is looking for a full-time Patient Advisor to enhance patient experience from arrival to post-treatment.
Responsibilities include:
- Building relationships
- Assisting with consultations
- Scheduling treatment dates
Ideal candidates will possess:
- Strong customer service skills
- Organizational abilities
- Sales experience
The role offers an attractive salary starting at £26,500, plus bonuses and benefits like free eye tests and ongoing training in a modern working environment.
Patient Experience & Sales Advisor employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience & Sales Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the optical care field. They can give you insider tips on what the company values and how to stand out during interviews.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase your customer service skills and sales experience. Think of specific examples where you've made a difference for customers.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a role focused on patient experience. Choose professional attire that reflects the company's image and shows you're serious about the position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in enhancing patient experiences!
We think you need these skills to ace Patient Experience & Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and enhanced experiences for others, as this is key for the Patient Experience & Sales Advisor role.
Be Organised: Demonstrate your organisational abilities in your written application. Whether it's scheduling or managing multiple tasks, we love to see how you keep everything running smoothly!
Sales Experience Matters: If you've got sales experience, flaunt it! We’re looking for candidates who can assist with consultations and help drive our services, so share any relevant achievements or strategies you've used in the past.
Apply Through Our Website: We encourage you to apply through our website for a seamless process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research the optical care provider. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Experience & Sales Advisor, strong customer service skills are crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you built relationships and resolved issues, as this will demonstrate your ability to enhance patient experience.
✨Demonstrate Organisational Abilities
In this role, you'll need to juggle multiple tasks, from assisting with consultations to scheduling treatment dates. Be ready to discuss how you manage your time and stay organised. You could even share a specific system or tool you use to keep track of appointments and follow-ups.
✨Prepare for Sales-Related Questions
Since sales experience is a key requirement, expect questions about your sales techniques and successes. Think of a time when you successfully sold a product or service, and be prepared to explain your approach. This will show that you can contribute to the company's goals while enhancing patient satisfaction.
