At a Glance
- Tasks: Build relationships with patients, assist in consultations, and maintain accurate records.
- Company: Join Optical Express, a leader in eye care with a focus on patient experience.
- Benefits: Starting salary from £28,000, bonuses, 33 days annual leave, and discounted eyewear.
- Other info: Flexible working hours, including Saturdays, in a supportive team environment.
- Why this job: Make a difference in patients' lives while developing your customer service skills.
- Qualifications: Passion for customer service and strong communication skills required.
The predicted salary is between 28000 - 28000 £ per year.
OPTICAL EXPRESS is hiring a Patient Advisor in London. This full-time role involves building patient relationships, assisting with consultations, and maintaining records.
The position offers a starting salary from £28,000 alongside bonuses, 33 days of annual leave, and benefits like discounted eyewear and training opportunities.
Ideal candidates are passionate about customer service and possess strong communication skills. Flexibility to work Saturdays is required.
Patient Experience Advisor – London Clinic employer: Optical Express
At Optical Express, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. Our London Clinic provides a supportive environment where Patient Experience Advisors can thrive, with generous benefits including 33 days of annual leave, competitive salaries, and opportunities for professional growth through training. Join us to make a meaningful impact in patient care while enjoying the perks of working in one of the UK's leading optical healthcare providers.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Experience Advisor – London Clinic
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your passion for customer service aligns with the role of a Patient Experience Advisor. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress to impress! First impressions matter, so let’s make sure we look professional and approachable. It’s all about showing we care about the role and the patients.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Let’s make it count!
We think you need these skills to ace Patient Experience Advisor – London Clinic
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with patients and make their experience memorable!
Highlight Your Communication Skills:Strong communication is key in this role. Make sure to showcase any relevant experiences where you've effectively communicated with others, whether it's in a professional or personal setting.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to reflect the specific skills and experiences that match the Patient Experience Advisor role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Optical Express!
How to prepare for a job interview at Optical Express
✨Know Your Stuff
Before the interview, make sure you understand what Optical Express does and the role of a Patient Experience Advisor. Familiarise yourself with their services, especially around patient consultations and record-keeping. This will show your genuine interest in the position.
✨Showcase Your Communication Skills
As this role heavily relies on strong communication, prepare examples from your past experiences where you've successfully built relationships or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Be Ready for Flexibility Questions
Since the job requires working Saturdays, be prepared to discuss your availability. Think about how you can demonstrate your flexibility and willingness to adapt to the clinic's needs, which is crucial for a Patient Experience Advisor.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
