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- Tasks: Build relationships with patients and assist in their treatment journey.
- Company: Optical Express, a leader in patient care and innovative technology.
- Benefits: Competitive salary, bonuses, 29 days leave, and free eye surgery.
- Why this job: Make patients feel like superstars while working in a supportive team.
- Qualifications: Passion for customer service and strong organisational skills required.
- Other info: Dynamic role with ongoing training and career development opportunities.
The predicted salary is between 26000 - 36400 £ per year.
Job Title – Patient Advisor
Hours: Full Time – 40hrs per week (must be flexible to work Saturdays)
Salary: From £26, per annum + bonus, benefits
Location: Ipswich
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding.
As an employee, you can benefit from the following:
It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with.
Every day will bring something new, but your day to day role will involve:
Are you our ideal candidate? The answer is yes if you:
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Advisor employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Advisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Optical Express's values and community projects. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Patient Advisor, you'll need to chat with all sorts of people. Try role-playing with a friend or family member to get comfortable discussing patient care and treatment options.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or schedules in the past. This will demonstrate that you can handle the busy environment at Optical Express and keep everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Optical Express team and ready to make patients feel like superstars!
We think you need these skills to ace Patient Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for patient care shine through. We want to see that you genuinely care about providing world-class service and making patients feel like superstars!
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation that reflects your strong organisational skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight how your skills match the Patient Advisor role. We love seeing candidates who take the extra step to connect their experience with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Patient Advisor, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. This will demonstrate your passion for providing world-class service, which is crucial for this role.
✨Practice Clear Communication
Since you'll be interacting with a diverse range of patients, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you explain complex information simply and effectively.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
