At a Glance
- Tasks: Support patients with exceptional care and build strong relationships while providing a 5-star service.
- Company: Optical Express, dedicated to patient care and community support.
- Benefits: Competitive salary, 33 days leave, free eye surgery, and ongoing training.
- Other info: Flexible weekend hours and travel compensation included.
- Why this job: Join a fun, rewarding team and make a real difference in patients' lives.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26500 - 26500 £ per year.
Location – Oxford (Occasionally covering Maidenhead when needed)
Hours – Full time (Must be flexible over weekends)
Salary – £26,500 per annum, & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding.
As an employee, you can benefit from the following:
- State of the art, modern working environments
- 33 days annual leave*
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Access to a range of exclusive offers, discounts and rewards
- Employee Assistance Programme and Wellbeing Solutions/Support
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
- This role involves travel to Maidenhead (travel compensated)
The successful candidate will:
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Weekend Advisor in Oxford employer: Optical Express
Optical Express is an exceptional employer that prioritises patient care and employee development, offering a supportive work culture rooted in trust and integrity. With state-of-the-art facilities in Oxford and generous benefits including 33 days of annual leave, free eye surgeries, and ongoing training opportunities, employees are empowered to thrive both personally and professionally. Join a team that values community engagement and provides a fulfilling career path in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Advisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Patient Advisor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and communication skills. We suggest role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show your passion for patient care during the interview. Share any relevant experiences or stories that highlight your commitment to providing exceptional service. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Weekend Advisor in Oxford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Advisor role. Highlight your communication skills and any experience in customer service, as these are key to making our patients feel comfortable and relaxed.
Show Your Passion:Let your enthusiasm shine through! We want to see that you're driven and passionate about providing exceptional patient care. Share any relevant experiences that demonstrate your commitment to helping others.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us quickly understand your qualifications and how you can contribute to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Optical Express
✨Know the Company Culture
Before your interview, take some time to research Optical Express and their commitment to patient care and community involvement. Understanding their values will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.
✨Showcase Your Communication Skills
As a Patient Advisor, strong communication is key. Prepare examples from your past experiences where you’ve successfully communicated with patients or colleagues. This will demonstrate your ability to build relationships and provide that 5-star service they’re after.
✨Be Ready for Role-Specific Questions
Expect questions about how you would handle specific scenarios related to patient care and diagnostics. Think about how you would maintain accurate patient records or arrange consultations, and be ready to discuss your thought process in these situations.
✨Demonstrate Your Passion
Optical Express is looking for someone who is driven and passionate. Be prepared to talk about why you want to work in this role and how you can contribute to their mission of providing exceptional patient care. Your enthusiasm can set you apart from other candidates!
