At a Glance
- Tasks: Support patients with exceptional care and provide a 5-star service.
- Company: Join Optical Express, a leader in patient care and innovation.
- Benefits: Enjoy 33 days annual leave, free eye surgery, and ongoing training.
- Other info: Dynamic team culture with opportunities for growth and community involvement.
- Why this job: Make a real difference in patients' lives while developing your career.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26500 - 26500 £ per year.
Location – Oxford (Occasionally covering Maidenhead when needed)
Hours – Full time (Must be flexible over weekends)
Salary – £26,500 per annum, & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding.
As an employee, you can benefit from the following:
- State of the art, modern working environments
- 33 days annual leave*
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Access to a range of exclusive offers, discounts and rewards
- Employee Assistance Programme and Wellbeing Solutions/Support
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
- This role involves travel to Maidenhead (travel compensated)
The successful candidate will:
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Full Time Adviser in Oxford employer: Optical Express
Optical Express is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture rooted in care, trust, and integrity. With state-of-the-art facilities in Oxford, generous benefits including 33 days of annual leave, free eye surgeries, and ongoing training opportunities, employees are empowered to thrive both personally and professionally. Join a team that values excellence in patient care while making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Adviser in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Optical Express on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the role of Patient Advisor. We want to see your passion for patient care shine through!
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm for helping patients come across. Remember, they’re looking for someone who fits into their culture of care and trust.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Optical Express team.
We think you need these skills to ace Full Time Adviser in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Patient Advisor role. Highlight your communication skills and any relevant experience in customer service to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about patient care and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Showcase Your Personality:We love a bit of personality! Don’t be afraid to let your unique voice come through in your application. We want to see the real you and how you’d fit into our culture of care and integrity.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s quick and easy, and it helps us keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Patient Advisor, strong communication is key. During the interview, practice clear and confident speaking. You might even want to prepare examples of how you've successfully communicated with others in past roles, especially in challenging situations.
✨Demonstrate Your People Skills
Since the role involves building relationships with patients, be ready to discuss your experience in customer service or any roles where you've interacted with people. Share specific stories that highlight your ability to make others feel comfortable and valued.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving and negotiation skills. Think about potential patient scenarios you might encounter and how you would handle them. This will show your readiness to provide that 5-star service they’re looking for.
