At a Glance
- Tasks: Support patients with exceptional care and build strong relationships while providing a 5-star service.
- Company: Optical Express, dedicated to patient care and community support.
- Benefits: Competitive salary, 33 days leave, free eye surgery, and ongoing training.
- Other info: Dynamic role with travel opportunities and a supportive work culture.
- Why this job: Join a fun, rewarding team making a real difference in patients' lives.
- Qualifications: Strong communication skills, self-motivated, and a passion for customer service.
The predicted salary is between 26500 - 26500 £ per year.
Location – Oxford (Occasionally covering Maidenhead when needed)
Hours – Full time (Must be flexible over weekends)
Salary – £26,500 per annum, & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding.
As an employee, you can benefit from the following:
- State of the art, modern working environments
- 33 days annual leave*
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Access to a range of exclusive offers, discounts and rewards
- Employee Assistance Programme and Wellbeing Solutions/Support
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
- This role involves travel to Maidenhead (travel compensated)
The successful candidate will:
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
Flexible Working Advisor in Oxford employer: Optical Express
Optical Express is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture rooted in care, trust, and integrity. With state-of-the-art facilities in Oxford, generous benefits including 33 days of annual leave, free eye surgeries, and ongoing training opportunities, employees are empowered to thrive both personally and professionally. Join a team that not only values excellence in patient care but also actively contributes to local communities through charitable initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Working Advisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your communication skills and how you can provide that 5-star service Optical Express is all about.
✨Tip Number 3
Be flexible and open-minded! Since the role requires flexibility over weekends, show your willingness to adapt. Highlight your availability during interviews to demonstrate you're ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Optical Express team.
We think you need these skills to ace Flexible Working Advisor in Oxford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Patient Advisor role. Highlight your communication skills and any experience you have in customer service, as these are key for making our patients feel comfortable.
Show Your Passion:Let your enthusiasm shine through! We want to see that you're driven and passionate about providing excellent patient care. Share any relevant experiences that demonstrate your commitment to helping others.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Optical Express
✨Know the Company Culture
Before your interview, take some time to research Optical Express and their commitment to patient care and community involvement. Understanding their values will help you align your answers with what they’re looking for, showing that you’re a great fit for their team.
✨Showcase Your Communication Skills
As a Patient Advisor, strong communication is key. Prepare examples from your past experiences where you successfully communicated with patients or colleagues. This will demonstrate your ability to build relationships and provide that 5-star service they’re after.
✨Be Ready for Role-Specific Questions
Expect questions about how you would handle specific scenarios related to patient care and support. Think about how you would approach building rapport with patients or managing their concerns, and be ready to discuss these strategies in detail.
✨Highlight Your Flexibility
Since the role requires flexibility over weekends and occasional travel, be prepared to discuss your availability and willingness to adapt. Share any previous experiences where you’ve successfully managed flexible working hours or travel commitments.
