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- Tasks: Lead a team to deliver top-notch patient care and manage daily operations.
- Company: Join Optical Express, Europe's leading provider of laser eye surgery with over 34 years of experience.
- Benefits: Enjoy a competitive salary, career growth, and free or discounted optical products.
- Why this job: Be part of a supportive culture focused on excellence and community impact.
- Qualifications: Strong management experience in retail or clinical settings; excellent communication skills required.
- Other info: This is a fantastic opportunity for personal and professional development in a global organization.
The predicted salary is between 36000 - 60000 £ per year.
Optical Practice Manager
Location: Dumbarton
Hours: 40 hours per week
Salary: Competitive plus bonus
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 34 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
If you’re looking to work for a market leader, then read on as we are looking for a Practice Manager in Dumbarton, where you’ll have responsibility for managing the team.
Key Responsibilities
You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of purchasing glasses or contact lenses from Optical Express to patients instead of their current optical provider. You may come from a retail background where world class customer service comes naturally to you.
You will have strong management experience within a store or clinical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management.
It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Effectively and efficiently manage resources to meet customer demands
- Ensure the clinic is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs
What’s in it for you?
- Competitive salary
- Free or discounted optical products and procedures
- Career progression
- Modern working environment with superb technological support
- Optics experience is desirable
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.
Optical Practice Manager employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Practice Manager
✨Tip Number 1
Familiarize yourself with the latest trends in optical care and customer service. This knowledge will help you stand out during interviews, as you'll be able to discuss how you can contribute to Optical Express's commitment to exceptional patient care.
✨Tip Number 2
Network with professionals in the optical industry. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your management experience in detail. Be ready to share specific examples of how you've successfully developed teams and improved performance in previous roles, as this is a key responsibility for the Practice Manager position.
✨Tip Number 4
Research Optical Express's values and community projects. Understanding their culture of care, trust, and integrity will allow you to align your personal values with theirs, making you a more attractive candidate.
We think you need these skills to ace Optical Practice Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Optical Practice Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your management experience in a retail or clinical setting. Provide specific examples of how you've driven performance and developed teams in previous roles.
Showcase Communication Skills: Since excellent communication and presentation skills are crucial for this role, make sure to demonstrate these in your application. Use clear and articulate language, and consider including examples of successful interactions with customers or team members.
Express Your Passion for Patient Care: Optical Express values exceptional patient care. In your application, convey your commitment to providing outstanding service and how you plan to contribute to the company's culture of care, trust, and integrity.
How to prepare for a job interview at Optical Express
✨Showcase Your Customer Service Skills
Since the role is customer-facing, be prepared to discuss your previous experiences in delivering exceptional customer service. Share specific examples of how you've handled challenging situations and ensured customer satisfaction.
✨Demonstrate Leadership Experience
Highlight your management experience by discussing how you've successfully led a team in a retail or clinical setting. Be ready to talk about your approach to performance management and team development.
✨Communicate Your Passion for People
Express your enthusiasm for working with people and how you motivate your team. Discuss any strategies you've used to foster a positive work environment and drive team performance.
✨Prepare Questions About the Company Culture
Research Optical Express's commitment to care, trust, and integrity. Prepare thoughtful questions that show your interest in their culture and how you can contribute to their community initiatives.
