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- Tasks: Engage with patients, maintain records, and ensure a stellar experience.
- Company: Optical Express is dedicated to exceptional patient care and community support.
- Benefits: Enjoy competitive pay, free optical products, and career development opportunities.
- Why this job: Join a supportive team focused on excellence and making a positive impact.
- Qualifications: Passion for customer service, strong organisation skills, and clear communication required.
- Other info: Part-time role in a modern environment with full training provided.
The predicted salary is between 24000 - 36000 £ per year.
Job Title – Optical Advisor Location – Glasgow, St Enoch Centre Hours – Full Time, 40 hours per week (5 out of 7 days – Must be available on weekends) Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Optical Assistant’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Optical Assistants are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve: * Building relationships with patients and ensuring regular communication before and after treatment * Accurately maintaining customer records Are you our ideal candidate? The answer is yes if you: * Have heaps of passion for providing world-class customer service * Possess strong organisational skills * Can communicate clearly and articulately with a diverse range of people * Like to look presentable and well maintained * Are motivated and driven to succeed A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following: * Competitive salary * Free and discounted optical products/procedures * Modern working environment with superb technology support * Genuine investment in your training and career progression If you believe you have the right skills and attributes for this role, we’d love to hear from you
Optical Advisor employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Advisor
✨Tip Number 1
Familiarise yourself with Optical Express and their commitment to patient care. Understanding their values and culture will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to demonstrate your customer service skills through real-life examples. Think of situations where you've gone above and beyond for a customer, as this role heavily focuses on providing world-class service.
✨Tip Number 3
Practice your communication skills, especially in how you articulate information clearly. Since you'll be interacting with a diverse range of patients, being able to convey information effectively is crucial.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage tasks and maintain records. Being able to demonstrate your ability to stay organised will be key in this role, so have some examples ready.
We think you need these skills to ace Optical Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Optical Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a compelling personal statement that showcases your passion for customer service and your ability to build relationships. Use specific examples from your past experiences to demonstrate your skills and motivation.
Highlight Relevant Experience: In your CV, emphasise any previous roles that involved customer interaction or healthcare. Make sure to detail your organisational skills and any experience you have in maintaining records or working in a team environment.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Optical Express
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Optical Express.
✨Demonstrate Strong Communication Skills
Since you'll be interacting with a diverse range of patients, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently, and consider role-playing common scenarios you might encounter in the role.
✨Highlight Organisational Skills
Prepare to discuss how you manage your time and keep track of tasks. You could mention any tools or methods you use to stay organised, as this is an important aspect of the Optical Advisor role.
✨Dress to Impress
As the face of Optical Express, looking presentable is key. Choose an outfit that reflects professionalism and aligns with the company culture. This will not only make a good impression but also show that you understand the importance of representing the brand well.
