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- Tasks: Be the friendly face of Optical Express, helping customers find their perfect eyewear.
- Company: Join Optical Express, a leader in patient care and innovative optical solutions.
- Benefits: Enjoy a competitive salary, free optical products, and a modern work environment.
- Why this job: Make a real impact by providing exceptional service and supporting your community.
- Qualifications: Passion for customer service, strong organisation skills, and clear communication are key.
- Other info: Full training provided; must be flexible to work weekends.
The predicted salary is between 24000 - 36000 £ per year.
Location – Blantyre
Hours – Full Time - 40 hours (Must be flexible to work weekends)
Salary – Competitive, bonus & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
It’s our Optical Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Optical Advisors are the face of Optical Express as they are often the first person the customer interacts with. Every day will bring something new, but your day to day role will involve:
- Maintaining an up-to-date knowledge on all products
- Accurately maintaining customer records
- Creating sales opportunities and delivering on challenging, but attainable, targets
- Advising customers on the best suitable frames and lenses depending on their lifestyle and medical requirements
- Informing customers about the proper use and handling of contact lenses
Are you our ideal candidate? The answer is yes if you:
- Have heaps of passion for providing world-class customer service
- Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Like to look presentable and well maintained
- Are motivated and driven to succeed
A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following:
- Competitive salary
- Free and discounted optical products/procedures
- Modern working environment with superb technology support
- Genuine investment in your training and career progression
If you believe you have the right skills and attributes for this role, we’d love to hear from you.
Optical Advisor employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical products. Being knowledgeable about different frames, lenses, and their benefits will help you stand out during the interview process.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you articulate how you would handle various customer interactions, showcasing your passion for providing excellent service.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule of your day-to-day tasks as an Optical Advisor. This will show your potential employer that you can manage your time effectively and prioritise customer needs.
✨Tip Number 4
Research Optical Express's community involvement and values. Being able to discuss how you align with their culture of care, trust, and integrity will make a positive impression during your interview.
We think you need these skills to ace Optical Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Optical Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and sales. Use bullet points for clarity and include specific achievements that demonstrate your organisational skills and ability to meet targets.
Write a Personalised Cover Letter: In your cover letter, express your passion for providing exceptional customer service and your motivation to succeed. Mention why you are interested in working for Optical Express and how you can contribute to their culture of care and integrity.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role of an Optical Advisor.
How to prepare for a job interview at Optical Express
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role is all about making patients feel valued.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage your time and keep track of tasks. You might want to mention any tools or methods you use to stay organised, as this will show that you can handle the responsibilities of maintaining customer records and meeting targets.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly before the interview. Since you'll be interacting with a diverse range of people, showcasing your communication skills will be crucial. Consider role-playing common customer scenarios to build your confidence.
✨Dress to Impress
As an Optical Advisor, looking presentable is key. Choose an outfit that reflects professionalism and aligns with the company's culture. This will not only make a good first impression but also demonstrate your understanding of the role's expectations.
