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- Tasks: Provide exceptional customer service and assist patients with their optical needs.
- Company: Join a leading optical company dedicated to patient care and community support.
- Benefits: Competitive salary, free optical products, and career progression opportunities.
- Why this job: Be the face of Optical Express and make patients feel like superstars every day.
- Qualifications: Passion for customer service, strong organisational skills, and clear communication.
- Other info: Enjoy a modern work environment with ongoing training and support.
The predicted salary is between 28800 - 43200 £ per year.
Job Title – Optical Advisor
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Location – Shawlands
Hours – Part-time, 24 Hours (5 out of 7 days)
Salary – Competitive, bonus & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
It’s our Optical Assistant’s role to make our patients feel like a superstar from the moment they enter our clinics.
Our Optical Assistants are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve:
* Building relationships with patients and ensuring regular communication before and after treatment
* Accurately maintaining customer records
Are you our ideal candidate? xiskglj The answer is yes if you:
* Have heaps of passion for providing world-class customer service
* Possess strong organisational skills
* Can communicate clearly and articulately with a diverse range of people
* Like to look presentable and well maintained
* Are motivated and driven to succeed
A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following:
* Competitive salary
* Free and discounted optical products/procedures
* Modern working environment with superb technology support
* Genuine investment in your training and career progression
If you believe you have the right skills and attributes for this role, we’d love to hear from you
Optical Advisor employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optical Express. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently, especially when discussing your passion for customer service and how you can contribute to the team.
✨Tip Number 3
Dress to impress! As an Optical Advisor, you'll be the first point of contact for customers. Make sure you present yourself well during the interview. A smart appearance shows that you take pride in your work and understand the importance of first impressions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Optical Advisor position.
We think you need these skills to ace Optical Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our patients feel like superstars!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with the Optical Advisor role, so don’t hold back!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Optical Express
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of optical products and services. Familiarise yourself with the latest trends in eyewear and contact lenses, as well as the specific offerings of Optical Express. This will show your passion for the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role is all about providing exceptional customer care, prepare examples from your past experiences where you went above and beyond for a customer. Think about how you can demonstrate your strong organisational skills and ability to communicate clearly with diverse individuals.
✨Dress to Impress
As an Optical Advisor, you'll be the first point of contact for customers, so looking presentable is key. Choose an outfit that reflects professionalism while also being comfortable. This will not only boost your confidence but also leave a great first impression.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview where you might have to advise a 'customer' on frames or lenses. Practice these scenarios beforehand, focusing on how to assess their needs and provide tailored recommendations. This will highlight your ability to connect with customers and meet their requirements.
