At a Glance
- Tasks: Be the friendly face of our clinic, managing calls and providing top-notch customer service.
- Company: Join Optical Express, the UK's leading eye care provider with a global presence.
- Benefits: Enjoy free or discounted optical products, 33 days annual leave, and career progression.
- Other info: Flexible hours and a chance to grow within a prestigious organisation.
- Why this job: Make a real difference in patients' lives while working in a modern, tech-savvy environment.
- Qualifications: High personal standards and a passion for delivering excellent customer care.
The predicted salary is between 22000 - 26000 € per year.
Location – Norwich
Hours – 40 hours per week and flexible to work weekends
Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 30 years, millions of patients have trusted Optical Express with their eye care.
This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.
- Covering the reception area, maintaining a priority for incoming calls at all times
- General reception duties as and when required
- Free or discounted optical products/procedures
- Career progression
- Modern working environment with superb technology support
- 33 days annual leave*
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Vacature medewerker receptie in Norwich employer: Optical Express
Optical Express is an exceptional employer, offering a dynamic and supportive work culture in Norwich that prioritises employee growth and development. With a commitment to excellence, employees benefit from modern facilities, generous annual leave, and opportunities for career progression, all while contributing to a leading provider of eye care services that values high standards and patient satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Vacature medewerker receptie in Norwich
✨Tip Number 1
Make sure to research Optical Express and understand their values and services. This will help you tailor your conversation during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with common questions and scenarios you might face.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Choose professional attire that reflects the high standards of Optical Express and makes you feel confident.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Vacature medewerker receptie in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role at Optical Express. Highlight any relevant experience in customer service or reception duties, and don’t forget to mention your ability to maintain high personal standards!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to work at Optical Express and how you can contribute to delivering a world-class customer experience.
Showcase Your Communication Skills:As a Receptionist, communication is key! In your application, demonstrate your strong verbal and written communication skills. This could be through examples of how you've handled calls or interacted with customers in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, take some time to research Optical Express. Understand their services, values, and what sets them apart in the eye care industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Practice Common Interview Questions
Anticipate questions related to your role, such as handling multiple calls or managing patient inquiries. Practising your responses can help you feel more confident and articulate during the interview. Consider doing mock interviews with a friend or family member.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your understanding of the role's importance and shows that you take the opportunity seriously. Remember, you're aiming to represent the high standards of Optical Express.
