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- Tasks: Deliver exceptional service and support to patients in a leading optical care provider.
- Company: A top optical care provider in Norwich with a focus on patient experience.
- Benefits: Competitive salary, modern work environment, and career progression opportunities.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Passion for customer service, excellent communication, and organisational skills.
- Other info: Join a supportive team dedicated to training and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading optical care provider in Norwich is seeking a Patient Advisor to deliver exceptional service and support to patients. You will assist in consultations, maintain records, and build strong relationships with patients.
The ideal candidate is passionate about customer service, organized, and possesses excellent communication skills.
This role offers a competitive salary and modern work environment with opportunities for career progression and training investment.
Patient Experience & Care Advisor in Norwich employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience & Care Advisor in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the optical care provider in Norwich. They can give you insider tips on what the company values and how to stand out during the interview process.
✨Tip Number 2
Practice your communication skills! Since the role is all about building relationships with patients, consider doing mock interviews with friends or family. This will help you articulate your passion for customer service and showcase your organisational skills.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to interview, make sure to express why you’re excited about the Patient Experience & Care Advisor role. Share specific examples of how you’ve delivered exceptional service in the past.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, as it helps us keep track of all the amazing candidates like you who are eager to join our team.
We think you need these skills to ace Patient Experience & Care Advisor in Norwich
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping others shine through. We want to see how much you care about providing exceptional service to patients, so share any relevant experiences that highlight your commitment.
Be Organised and Clear: Make sure your application is well-structured and easy to read. We appreciate clarity, so use headings and bullet points where necessary to showcase your skills and experiences. This will help us see your organisational skills right from the start!
Highlight Your Communication Skills: As a Patient Experience & Care Advisor, communication is key! In your written application, demonstrate your ability to convey information clearly and effectively. Use examples of past interactions where you’ve successfully communicated with patients or colleagues.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application!
How to prepare for a job interview at Optical Express
✨Know the Company Inside Out
Before your interview, do some homework on the optical care provider. Understand their values, services, and what sets them apart in Norwich. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Passion
As a Patient Experience & Care Advisor, your love for customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing exceptional service.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in the role and eager to grow within the company.
